Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Marwah Aleid

Riyadh

Overview

9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Workplace services spicialist

Diriyah company
riyadh, SA
09.2023 - Current
  • Manage invoices, payment follow-ups, and financial tracking for workplace and hospitality services.
  • Review and coordinate Statements of Work (SOW) with vendors and internal teams.
  • Identify and implement enhancements to improve service efficiency and user experience.
  • Propose and support sustainable practices across workplace operations.
  • Collaborate cross-functionally to align service delivery with organizational goals.

Operations Manager

Nails glow spa ( Part Time )
Riyadh
03.2023 - Current
  • Developed, recommended and implemented strategies to improve employee work quality and speed.
  • Analysed financial data to track and achieve budget targets.
  • Led overall direction, coordination and evaluation of department functions.
  • Organised company-wide team-building events to boost employee morale.
  • Recruited, hired and trained new employees to optimise profitability.

Operations Officer

Jussuremdad - Olayan Group
Riyadh
07.2021 - Current
  • Drove sales by devising and promoting unique events, seasonal specials and promotional offers.
  • Reduced costs and improved operations by analyzing processes and customer feedback.
  • Reviewed operations planning, recommending actions that resulted in 80% productivity increase.
  • Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.

Housing Senior Supervisor

Jussuremdad - Olayan Group
Riyadh
07.2020 - 07.2021
  • Built customer retention and satisfaction by delivering top-quality service.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Oversaw daily operations to achieve high productivity levels.

Housing specialist

Jussuremdad - Olayan Group
Riyadh
07.2019 - 07.2020
  • Managed underperforming suppliers to realign service delivery.
  • Presented business analysis findings to stakeholders for progress planning.
  • Built relationships internally and externally to progress business growth.

Vice-Principal

ACIS
Riyadh
04.2017 - 05.2019
  • Reviewed and selected curriculum and technology resources.
  • Trained teachers on effective teaching techniques, classroom management strategies and behavior modification.
  • Administered standardized tests to evaluate student performance and progress.
  • Performed diverse human resource activities, including hiring, training, disciplinary and termination in compliance with legal guidelines and requirements.

Teacher

ACIS schools
Riyadh
03.2016 - 03.2017


  • Planned and organized classrooms that consistently facilitated a positive learning experience.
  • Developed programme to work with students and increase interest in higher learning.

Education

Bachelor of Arts - Islamic Studies

King Saud University
06.2011 - 06.2016

Skills

  • Strategic planning
  • Operational process knowledge
  • Project administration
  • Strong communication

Languages

Arabic
Native language
English
Intermediate
B1

Certification

  • Leadership Essentials , IMD - 2022.
  • Certified TOT, Methaq Training institute - 2020
  • HR specialist preparing, Riyadh chamber of commerce - 2019.

Timeline

Workplace services spicialist

Diriyah company
09.2023 - Current

Operations Manager

Nails glow spa ( Part Time )
03.2023 - Current

Operations Officer

Jussuremdad - Olayan Group
07.2021 - Current

Housing Senior Supervisor

Jussuremdad - Olayan Group
07.2020 - 07.2021

Housing specialist

Jussuremdad - Olayan Group
07.2019 - 07.2020

Vice-Principal

ACIS
04.2017 - 05.2019

Teacher

ACIS schools
03.2016 - 03.2017

Bachelor of Arts - Islamic Studies

King Saud University
06.2011 - 06.2016
Marwah Aleid