Marwa Ali Alsharif
Summary
To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization.
Overview
5
5
years of professional experience
Work History
Cabin Crew
Saudia Airlines
05.2021 - 04.2024
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly..
- Offered personalized assistance to children, elderly and passengers with special needs.
- Streamlined communication between cabin crew members during flights using established protocols for relaying important information quickly and effectively.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Proved successful working within tight deadlines and a fast-paced environment.
sales associate
landmark group arabia
03.2019 - 01.2021
- Learned how to professionally approach and talk to a different sort of customer nationality
- Gained knowledge of creative display ideas
- Able to learned how to work under pressure and being flexible in any situation.
Education
Bachelor of Science - Marketing
King Abdulaziz university
01.2019
Standardized test for English proficiency (STEP)
01.2021
Skills
- Excellent customer service
- Fluent in English language
- Solving problem with a positive attitude
- Adaptability
- Active listening
Languages
English
Upper intermediate
B2
Arabic
Proficient
C2
Civil Status
Single
Personal Information
Date of Birth: 12/03/94
Hobbies and Interests
- Travel
- Photography
- Sketching
- Reading books
- Language learning
Timeline
Cabin Crew
Saudia Airlines
05.2021 - 04.2024
sales associate
landmark group arabia
03.2019 - 01.2021
Bachelor of Science - Marketing
King Abdulaziz university
Standardized test for English proficiency (STEP)
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