Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marwah Shamsuddin

Corporate Sales Operation – Management & Support
Jeddah

Summary

An ambitious and competent with more than ten years of Experience in insurance industry. Looking for a work Place that offers challenging career opportunities, where I can apply and dedicate my skills in problem solving. Highly focused, disciplined and a keen learner. Seeking a Position where I can maximize the use of my skills where I will be continually challenged.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
6
6
Certifications

Work History

Corporate Sales Operation – Management & Support

Bupa Arabia
Jeddah
05.2014 - 04.2023
  • Operation – Management & Support, Bupa Arabia, Jeddah -Proposals and Agreements preparation:
  • Prepare Proposals and contracts with high accuracy for New Business, Renewal and Brokers team -Data validation:
  • Quality Check & Data analysis (Yakeen) in an Opportunity for both New Business and Renewal teams -Support Services:
  • Preparing Product change form (PCF), Certificates, Extracting active list & Cognos report
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Reviewed contract plans and project specifics for thorough understanding.
  • Created and finalized contracts for Corporate deals with customers.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Operated computer systems to track shipments to improve efficiency and accuracy.
  • Analyzed quality and performance data to support operational decision-making.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Preserved customer confidence and protected operations by keeping information confidential.

Archive Officer

Bupa Arabia
Jeddah
10.2012 - 04.2014
  • Developed classification systems to facilitate public access to archived materials.
  • Streamlined usage by creating organizational systems for newly digitized records and documents.
  • Researched and recorded origins, provenance and historical significance of archival materials.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Resolved problems, improved operations and provided exceptional service.

Claims Officer

Bupa Arabia
Jeddah
06.2012 - 09.2012
  • Input documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.

Education

1 - BacheloOrganization And Administrative Development

King Abdulaziz University
Jeddah
01.2005 - 01.2010

1 - Diploma of Technical Office

New Horizons Centre
Jeddah
01.2004 - 04.2005

Skills

Time Management and Punctualityundefined

Certification

IFCE (Insurance Foundation Certificate Examination) - 2022

Timeline

Corporate Sales Operation – Management & Support

Bupa Arabia
05.2014 - 04.2023

Archive Officer

Bupa Arabia
10.2012 - 04.2014

Claims Officer

Bupa Arabia
06.2012 - 09.2012

1 - BacheloOrganization And Administrative Development

King Abdulaziz University
01.2005 - 01.2010

1 - Diploma of Technical Office

New Horizons Centre
01.2004 - 04.2005
Marwah ShamsuddinCorporate Sales Operation – Management & Support