Marwan Abduallah Al-Ramadani
makkah,Saudi Arabia
Summary
Accomplished IT professional with expertise in programming languages including C, C++, JavaScript, and Python. Proficient in database management using Oracle and skilled in system analysis, encompassing requirements gathering, design, and evaluation. Strong capabilities in software development, covering coding, testing, and deployment, along with web design utilizing HTML, CSS, and UX/UI principles. Excellent communication and problem-solving skills supported by analytical thinking, aimed at driving innovative solutions in a collaborative team environment.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Call centre agent
Native Solutions
jeddah
2024.12 - Current
customer service for the Nusuk Masar portal
- Facilitated training sessions for new staff, enhancing teamwork.
- Supported customer issue resolution, demonstrating problem-solving skills.
- Adapted to various business administration tasks, showcasing flexibility.
- Maintained composure during difficult customer interactions, ensuring professionalism.
Education
Bachelor's Degree - Computer Science and Artificial Intelligence
Umm Al-Qura University
Saudi Arabia 2019.09 - 2024.11
Skills
- Operating systems: Windows OS
- Programming languages: C, C, JavaScript, Python
- Database management: Oracle, data management
- System analysis: requirements, design, evaluation
- Software development: coding, testing, deployment
- Web design: HTML, CSS, UX/UI
- Microsoft Office proficiency
- Communication skills
- Problem-solving abilities
- Analytical thinking
Other
Windows, XP, DOS, C, C++, JavaScript, Python, Oracle, Data Management, Hardware, Software, Troubleshooting, Requirements, Design, Evaluation, Coding, Testing, Deployment, HTML, CSS, UX/UI, E-commerce, Layout, Functionality, Content, Proofreading, Review, True, True, Communication, Problem-Solving, Attention to Detail, Decision-Making, Analytical Thinking, Time-Management, Collaboration and Teamwork, Arabic, English
Languages
Arabic
Native
English
Fluent
Timeline
Call centre agent
Native Solutions
2024.12 - Current
Bachelor's Degree - Computer Science and Artificial Intelligence
Umm Al-Qura University
2019.09 - 2024.11