Marwan Ewaimer
IT Infrastructure Head
Dammam
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure IT infrastructure position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
IT Infrastructure Head
SHADE CORPORATION LTD
Dammam
10.2015 - Current
- Installs and configures Windows server hardware and software, to include physical and virtual servers, Windows Server, Active Directory, IIS, VMware ESXi, Hyper-V
- Passionate about learning and committed to continual improvement.
- Delivered services to customer locations within specific timeframes.
- Assumes a primary role in the testing of new equipment
- Troubleshoots legacy Exchange Server, Windows and ESX server and OS issues
- Independently utilizes all available resources (knowledge bases, online resources, etc.) to ensure timely resolution of server issues
- Develops operating procedures for system administration activities including system monitoring, performance tuning, backup/recovery, server architecture design and system maintenance
- Follows operating procedures and utilizes established support tools for analysis and reporting requirements
- Executes a planned program of virus updates, patch and service pack management, including testing, deployment staging, and documentation
- Install, maintain and manage Windows, and other servers for automated updates
- Performs regular system maintenance, hardware and software upgrades, physical to virtual migrations and performance tuning
- Interfaces with Network Engineers, Storage Engineers, Database Administrators and Application
- Teams to optimize systems use and configuration
- Actively participates in project planning to ensure timely and successful completion of projects assigned to Windows server team
- Provides technical knowledge and recommendations to staff members as required
- Provides server hardware capacity recommendations
- Provides installation support for new applications and software releases
- Interfaces with hardware vendors to maintain and schedule repair of equipment in a timely manner and /or provide hardware repair and maintenance as required
- Ensure/implement the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware &
- Software)
- Performs other related duties as assigned.
IT Administrator
DIMLAJ INDUSTRIAL GROUP LLC
Amman
08.2013 - 10.2015
- Follow up, monitoring and control network performance and security
- Maintain and develop server’s hardware and software - Installing, manage, maintain, and develop VMware, ESXi 5.5
- Customize and recommend the needed hardware
- Installing, manage, maintain, and develop Windows server 2012 and 2008R2
- Installing, manage, maintain, develop Microsoft Exchange server 2007, 2010
- Active Directory and Domain Controller with DNS and DHCP services
- Follow up the exchange server (backup, add users, delete users, and setup the setting) - Help desk activities (windows, access facilities, hardware, and programs)
- Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
- Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
Technical Support Engineer
EXTENSYA CONACT CENTER MANAGMENT
AMMAN
09.2011 - 05.2013
- Helping customers solve technical issues with company widgets - Answering questions from customers and prospective customers about the features and capabilities of our company widgets
- Developing customer-facing documentation for our website on an as-needed basis
- Acting Team leader to support agents and clients 3 days weekly.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Education
Bachelor of Science - Computer Information Systems
ZAYTOONAH UNIVERSITY OF JORDAN
AMMAN - JORDAN 06.2007 - 06.2011
No Degree - Telecom Engineer
INTERNATIONAL UNIVERSITY OF DONTESK ( UKRAIN )
DONTESK - UKRAIN 04.2001 - 04.2006
PIONEERS ACADEMY FOR COMPUTER STUDIES - undefined
CCNA Training courses , MCITP Training Courses - undefined
Marwan Ewaimer CV
Skills
Security infrastructure architecture
IT Infrastructure Planning
Headline writing
Infrastructure costs monitoring
IT infrastructure proficiency
Network Infrastructure Monitoring
Network infrastructure connectivity
Confidentiality requirements
Data repositories
Site safety inspections
Additional Information
- 002 III Curriculum Vitae Marwan Ewaimer SKILES. - Microsoft Windows Server 2003, 2008, 2008 R2, 2012, 2016 . - Microsoft Exchange Server 2003, 2007, 2010,2013,2016,2019. - Virtualization Hypervisors ( VMware, ESXi and Hyper-V) - Excellent experiences in installing, config, maintain Windows OS. - Excellent experiences with Microsoft Office 2007, 2010, 2013,2016, 2019, 365. - Good Knowledge in Microsoft Office 365 Cloud System . - Developed Excellent Communication Skills . - Configure and administration of Firewall’s and UTM applience - All Backups and disaster recovery systems ( Acronis, Veritas, Veem, etc. ) - Anti-SPAM servers installation and configuration. - Administarting and managing Avaya IP Telephony system. - SD-WAN Vmware Velo cloud system administartion and installation. -Negotiation and leadership skills, hard-worker, self-learner, keep knowledge up to date.
Timeline
IT Infrastructure Head
SHADE CORPORATION LTD
10.2015 - Current
IT Administrator
DIMLAJ INDUSTRIAL GROUP LLC
08.2013 - 10.2015
Technical Support Engineer
EXTENSYA CONACT CENTER MANAGMENT
09.2011 - 05.2013
Bachelor of Science - Computer Information Systems
ZAYTOONAH UNIVERSITY OF JORDAN
06.2007 - 06.2011
No Degree - Telecom Engineer
INTERNATIONAL UNIVERSITY OF DONTESK ( UKRAIN )
04.2001 - 04.2006
PIONEERS ACADEMY FOR COMPUTER STUDIES - undefined
CCNA Training courses , MCITP Training Courses - undefined
Marwan Ewaimer CV