Summary
Overview
Work History
Education
Skills
Languages
Travelling, Reading, cleaning, socializing
Timeline
Generic
Mary Ruguru

Mary Ruguru

Nairobi,Nairobi

Summary

Responsible, Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Well-qualified customer assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.


Dedicated and energetic housekeeping professional who works well in fast-paced, high-volume environments. Reliable and responsible with positive attitude.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

House manager/care giver

cidic agency
riyadh, riyadh
02.2022 - Current

cleaning and house hold chores and care giving

Sales/Service Assistant

Oppo mobile
Nakuru, Nairobi
03.2019 - 06.2021

Sales of oppo mobile phones and assist in customer queries and assistance

Education

Diploma cabin crew/ custmer service - Aviation

Nairobi Aviation college
Nakuru
01.2016 - 09.2018

Skills

  • Front desk operations
  • Customer relations expertise
  • Data entry
  • Documentation and reporting
  • Quality service
  • Shipping and receiving
  • Self-motivated
  • Attention to detail
  • Customer-orientated
  • Self-directed
  • Organised and efficient
  • Infection Prevention and Control

Languages

English
Fluent

Travelling, Reading, cleaning, socializing

I love socializing because i get to meet new people and learn different things like languages and cultures i also love travelling to new places and experience new things that am not used too. cleaning is every thing helps me feel at ease and relaxed 

Timeline

House manager/care giver

cidic agency
02.2022 - Current

Sales/Service Assistant

Oppo mobile
03.2019 - 06.2021

Diploma cabin crew/ custmer service - Aviation

Nairobi Aviation college
01.2016 - 09.2018
Mary Ruguru