Maryam Wafa
Valley View
Summary
Retail professional with strong customer service skills and focus on team collaboration. Adept at handling sales transactions, managing merchandise, and assisting customers with product selections to enhance their shopping experience. Known for adaptability and reliability in fast-paced environments, consistently meeting and exceeding sales targets. Strong interpersonal skills, with knack for building rapport and fostering positive customer relationships.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Skechers
08.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
Sales Assistant
Coles
01.2022 - 07.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Store Team Member
KFC
02.2020 - 04.2022
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
Education
Bachelor of Laws - Law
The University of New England
Online12-2029
Skills
- Cash handling
- Goal oriented
- Relationship building
- Sales expertise
- Team collaboration
Languages
Persian
Native or Bilingual
Timeline
Sales Assistant
Skechers
08.2023 - Current
Sales Assistant
Coles
01.2022 - 07.2023
Store Team Member
KFC
02.2020 - 04.2022
Bachelor of Laws - Law
The University of New England
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