MARY GRACE CASIPONG NATIVIDAD
Teresa,Rizal
Summary
Experienced professional skilled in computer literacy, customer service, and POS operations. Proven ability in cash handling and transaction processing, ensuring efficient financial operations. Strong communication skills enhance client and colleague interactions. Aspires to advance in retail, utilizing data encoding skills for operational improvement.
Overview
16
16
years of professional experience
12
12
years of post-secondary education
Work history
Cashier
Silicon Valley Computer Group Philippines Inc.
Antipolo
2023.04 - 2025.05
- Processed customer transactions using POS systems.
- Handled cash, credit, and debit payments accurately.
- Assisted customers with product inquiries and purchases.
- Maintained organized checkout area and ensured excellent customer service.
Cashier
Active Cooperation for Economic Services (Puregold Jr.), Antipolo City
Antipolo City
2013.06 - 2013.11
- Processed daily customer payments and generated receipts.
- Supported customers by addressing and resolving transaction concerns.
- Assured accurate cash balancing at shift end.
Cashier
Rustans Supercenter Inc. (Shopwise), Antipolo City
Antipolo City
2011.02 - 2011.11
- Assisted customers with retail transactions during peak hours.
- Supported cash handling and operation of POS systems accurately.
- Facilitated efficient processing of sales transactions.
Customer Relation Officer
Bargain City Inc. (Budgetlane), Antipolo City
Antipolo City
2010.07 - 2010.12
- Assisted customers with inquiries and complaints.
- Provided support to ensure customer satisfaction.
- Coordinated with store staff to resolve service issues.
Customer Assistant
Super Shopping Market Inc. (SM Hypermarket), Taytay Rizal
Taytay Rizal
2009.11 - 2010.05
- Assisted customers in finding products and accessing store services.
- Ensured product displays were well-maintained and store environments remained clean.
- Supported teams in enhancing customer experience through effective service delivery.
Encoder
Ultra Mega Multisales, Antipolo City
Antipolo City
2009.01 - 2009.06
- Facilitated data entry and maintenance in company systems.
- Supported accuracy and completeness of records through diligent oversight.
- Assisted team members in managing data-related tasks effectively.
Education
High School -
San Jose National High School
Antipolo City 2002.01 - 2006.01
Elementary School -
Jesus S. Cabarrus Elementary School
Antipolo City 1996.01 - 2002.01
Diploma - Information Technology for Accountancy
Montessori Professional College
Antipolo City 2006.01 - 2008.01
Skills
- Computer Literacy
- Customer Service
- POS Operations
- Cash Handling
- Credit & Debit Transaction Processing
- Communication and Interpersonal Skills
- Basic Data Encoding
Timeline
Cashier
Silicon Valley Computer Group Philippines Inc.
2023.04 - 2025.05
Cashier
Active Cooperation for Economic Services (Puregold Jr.), Antipolo City
2013.06 - 2013.11
Cashier
Rustans Supercenter Inc. (Shopwise), Antipolo City
2011.02 - 2011.11
Customer Relation Officer
Bargain City Inc. (Budgetlane), Antipolo City
2010.07 - 2010.12
Customer Assistant
Super Shopping Market Inc. (SM Hypermarket), Taytay Rizal
2009.11 - 2010.05
Encoder
Ultra Mega Multisales, Antipolo City
2009.01 - 2009.06
Diploma - Information Technology for Accountancy
Montessori Professional College
2006.01 - 2008.01
High School -
San Jose National High School
2002.01 - 2006.01
Elementary School -
Jesus S. Cabarrus Elementary School
1996.01 - 2002.01