Summary
Overview
Work history
Education
Skills
Research
Field of Practice
Certification
Languages
Timeline
Activities
OperationsManager

Mashael Almarwani

Riyadh

Summary

Dedicated Quality Specialist with extensive experience in quality management, risk assessment, and compliance within healthcare environments. Proficient in conducting thorough quality audits and analyzing data to drive performance improvements and ensure adherence to national and international standards. Skilled in developing and implementing policies that enhance patient safety and operational efficiency. Strong communicator with a track record of presenting key metrics to management and fostering a culture of continuous improvement. Committed to promoting safe work practices and maintaining high-quality standards across all departmental functions.

Overview

4
4
years of professional experience
5
5
Certification

Work history

Quality Specialist/ Risk Management Champion

King Saud Medical City,Riyadh First Health Cluster
Riyadh, Riyadh Region
02.2022 - Current

Quality Management Department.

  • Conduct routine risk assessments, providing actionable insights that improve quality management and enhance patient safety outcomes.
  • Collaborate with national and international standards to implement quality improvement initiatives, elevating the overall standard of care.
  • Author, review, and approve departmental policies, ensuring alignment with best practices and regulatory requirements.
  • Monitor and manage departmental KPIs, utilizing data analysis to drive performance improvements and operational efficiency.
  • Promote and enforce safe work practices, ensuring compliance with health and safety policies across all operations.
  • Maintain high-quality standards by creating and updating accurate records of corrective action implementations, fostering a culture of continuous improvement.
  • Deliver comprehensive monthly reports on key metrics to management, translating complex data into actionable insights for informed decision-making.
  • Improve the lab department's performance by conducting routine quality audits, identifying areas for enhancement, and ensuring compliance with established standards.

Anatomic Pathology Lab, Supervisor.

  • Quality representative.
  • Assist in lab-setting processes.
  • Prepare a lab SOP and lab policies.
  • Implement policies and procedures according to CBAHI.
  • Set and monitor laboratory KPIs to maintain productivity and performance within targets.
  • Conduct department activities in line with relevant quality

standards.

Laboratory Specialist

Al-Ahmadi Hospital
Medina
06.2021 - 01.2022

Molecular Department

  • Quality Officer.
  • Founding Member of the Department.
  • Participated in CAP accreditation and quality improvement projects.
  • Performed quality control, validation, and other quality activities to verify the performance of clinical assays.

Education

Master's degree - The Executive Master's in Healthcare Quality and Patient Safety.

Saudi Electronic University
Riyadh, Riyadh Region
07.2024 -

Bachelor In Clinical Laboratory Science - Second Honor Degree

Taibah University
Medina, Saudi Arabia
03.2019

Skills

  • Time management and teamwork skills
  • Meticulous attention to details
  • Change management skills
  • Written and verbal communication skills
  • Critical thinking and problem-solving skills
  • Statistical process control
  • Root Cause Analysis

Research

Evaluation of Prevalence Vitamin B12 Deficiency and Its Association with Cardiovascular Risk Factors in Metformin Treated Diabetic Patients

Field of Practice

  • A volunteer at Prince Sultan Military Hospital 07/2018 to 08/2018, Medina
  • King Fahad Hospital 06/2019 to 10/2019, Medina
  • Poison Center and Forensic Chemistry Center 10/2019 to 10/2019, Medina
  • Regional Laboratory and Central Blood Bank 10/2019 to 01/2020, Medina
  • Prince Mohammed Bin Abdul Aziz Hospital 04/2020 to 06/2020, Medina

Certification

  • Certified professional in healthcare quality (CPHQ), NAHQ
  • Certified KPI Professional, The KPI Institute.
  • CAP (College of American Pathologists) Certified Inspector.
  • Quality leadership and integration.
  • Performance and Process Improvement.
  • Health data analysis.
  • Disaster Management (Saudi Red Crescent Authority).
  • Certified Professional Laboratory Specialist by the Saudi Commission for Health Specialties.

Languages

Arabic language (Native speaker)

English language (Advanced)

Timeline

Master's degree - The Executive Master's in Healthcare Quality and Patient Safety.

Saudi Electronic University
07.2024 -

Quality Specialist/ Risk Management Champion

King Saud Medical City,Riyadh First Health Cluster
02.2022 - Current

Laboratory Specialist

Al-Ahmadi Hospital
06.2021 - 01.2022

Bachelor In Clinical Laboratory Science - Second Honor Degree

Taibah University

Activities

First Aider at the Prophet's Mosque ( the volunteering project in Prophet's Mosque) held by Saudi Red Crescent Authority 2017

Mashael Almarwani