Mashael Ibrahim
AlKhobar
Summary
Resourceful Chef de Partie with creative flair for dish creation and presentation. Team player offering well-developed culinary abilities and advanced knife skills. Proven history training new kitchen personnel to maintain rigorous high standards.
Artistic professional with background in preparation, cooking and presentation of dishes. Creates innovative dishes by grilling, baking and frying to offer wide selection. Intensifies drive to deliver customer satisfaction.
Fervent chef de partie with immense experience in food presentation and plating. Prolific in creating sauces and mixing quality ingredients. Proven success in procuring repeat patronage.
Talented student searching for exciting chef de partie position. Dedicated to spend long hours in kitchen to master craft of cooking. Enthusiastic in working with team to deliver sumptuous cuisines.
Overview
18
18
years of professional experience
Work history
Chef de partie
Kempinski Al Othman Hotel
Al Khobat
2024.05 - Current
- Participated in training sessions to enhance culinary skills and knowledge.
- Supported senior chefs in executing complex dishes with attention to detail.
- Contributed to menu planning by suggesting seasonal ingredients and flavours.
- Prepared ingredients according to specifications for daily menu items.
- Supervised junior staff, ensuring efficient teamwork during service hours.
- Enhanced flavour profiles by experimenting with various ingredients and cooking techniques.
- Demonstrated versatility by preparing both hot and cold meals as required.
- Prepared, produced and packed food in tight timescales.
Commis chef
Urth Caffi
Al khobar
2023.02 - 2023.12
- Prepared a variety of dishes according to established recipes ensuring consistency in taste and presentation.
- Assisted in maintaining cleanliness and organisation of kitchen areas in compliance with health and safety regulations.
- Collaborated with team members to efficiently execute meal service during peak hours enhancing customer satisfaction.
- Participated in training new kitchen staff on food preparation techniques and kitchen safety practices promoting teamwork.
- Managed food storage and portion control to minimise waste and ensure freshness of ingredients utilised.
Commis chef
The Cheesecake Factory
AlKhobar
2022.01 - 2022.12
- Prepared a variety of dishes according to established recipes ensuring consistency in taste and presentation.
- Assisted in maintaining cleanliness and organisation of kitchen areas in compliance with health and safety regulations.
- Collaborated with team members to efficiently execute meal service during peak hours enhancing customer satisfaction.
- Improved kitchen efficiency by maintaining a clean and organised work area.
- Collaborated with team members for smooth kitchen operations.
- Assisted in menu planning for seasonal dishes.
Customer service supervisor
King Abdul Aziz Center (Ithra )
Dhahran
2018.03 - 2020.09
- Led team in delivering exceptional customer service experiences to enhance satisfaction.
- Trained and mentored new staff on customer service protocols and best practices.
- Coordinated resolution of customer inquiries and complaints to ensure timely responses.
- Enhanced customer service delivery by providing training to new staff members.
- Increased efficiency with development and implementation of new policies.
- Alleviated customer complaints, reducing escalations to management.
Accounts assistant
Double Tree Hilton Hotel
Al Khobar
2015.04 - 2017.12
- Assisted in managing accounts payable and receivable processes to ensure accuracy and timely processing of invoices.
- Coordinated with various departments to gather financial data and prepare comprehensive reports for management review.
- Maintained meticulous records of financial transactions and supported audits by providing necessary documentation.
- Decreased errors in payroll processing with meticulous review of data.
- Prepared detailed financial reports for improved decision making.
- Ensured compliance with accounting standards through diligent record keeping.
Travel booking agent
Al Tayyar Travel&Tourism
Al Khobar
2010.01 - 2011.11
- Coordinated travel arrangements for clients by utilising various booking systems and resources.
- Provided expert advice on travel destinations, accommodations, and itineraries to enhance customer experiences.
- Managed client inquiries and resolved issues promptly to ensure satisfaction and loyalty.
- Developed customised travel packages tailored to individual client preferences and needs.
- Collaborated with suppliers and vendors to negotiate favourable terms and secure competitive rates.
- Coordinated with multiple airlines to secure best fares.
- Managed complex itineraries for optimal holiday experiences.
Customer service & Marketing
Hala Supply Chain Service
Al Khobar
2008.06 - 2010.08
- Managed customer inquiries and resolved issues efficiently to enhance satisfaction.
- Developed marketing materials and campaigns to promote products and services effectively.
- Collaborated with cross-functional teams to ensure alignment in customer service strategies.
- Conducted market research to identify trends and inform strategic marketing decisions.
- Utilised customer relationship management systems to track interactions and improve service.
Education
Diploma of Higher Education - Culinary Arts Diploma
Saudi Culinary Arts Academy
Khobar 05.2023
English Language
EF Education First
London10.2015
Human Resources Development
Faker Training Center
Dammam02.2015
Skills
- Advanced culinary techniques
- High-Energy personality
- Grill cooking expertise
- Composure during rush hours
- Passion for cooking
- Bread making
- Efficient delegation
- Food pairing knowledge
- Sauces preparation
- Special dietary cooking
Languages
English
Upper intermediate
B2