Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Arranging the induction for the newly joining employment ( internal & external ).
Arranging the proper document for the induction.
Support the staff for any government related issues by visiting the related office.
Coordinate maintenance services to achieve fully functional office space.
Issuing access ID cards for employment.
Support the employment with a clinical examination.
Delivery of clerical support to company employees, including copying,
faxing and file management.
Answered and helped resolve enquiries from clients, vendors and the
general public.
Recorded information in Word and Excel documents for reliable reference.
Confirmed appointments, communicated with clients, and updated client records.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed incoming and outgoing calls for busy office.
Received and screened high-volume internal and external
communications, including calls, emails and mail.
Maintained detailed administration and office procedures to improve
accuracy and efficiency.
Maintained office files in both electronic and hard copies.
Promoted a welcoming environment while managing the receptionist area
and fielding requests for information.
Displayed strong customer service skills with professional telephone
manners to resolve customer enquiries.
Generated daily operations reports, presenting to management and
advising required corrective actions and improvements.
Effectively managed incoming and outgoing mail to maximise office
efficiency.
Answered approximately many incoming calls and emails per day to
achieve swift resolutions.
Managed office supply inventory, performing stocktake duties and
ordering additional supplies to meet staff needs.
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