Mateb Alshekh

Al-Qassi International Company is an operating company for the Central Bank of Saudi Arabia

• Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
• Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
• Performed preventative maintenance to keep tools and equipment functional.
• Coordinated sampling and analysis tasks to verify quality of finished products.
• Provided input to team lead regarding areas for process and procedural improvement.
• Interpreted blueprints and technical drawings to analyze upcoming projects.
• Developed cost estimates and project specifications for proposals.

• Performed daily and monthly reconciliation of complex balance sheet accounts for cash suspense and other financial statement line item accounts.
• Participated in updates to existing platforms, integration of newly purchased applications and special projects.
• Participated on special projects requiring accounting expertise, conducted ad-hoc analyses and provided solution options.
• Supported internal audit, external audit or other regulatory bodies.
• Took swift action on accounting issues and system discrepancies.
• Maintained integrity of general ledger and chart of accounts.
• Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
• Found tax solutions to complicated tax issues or errors from incorrect tax filings.

• Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
• Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
• Developed lasting relationships with customers, which helped to bring in additional business opportunities.
• Updated customer service database with new information, address changes and contact details.
• Immediately brought critical issues to customer service manager for resolution.
• Implemented project management techniques to overcome obstacles and increase team productivity.

• Executed troubleshooting and server support in both in-person and remote situations.
• Provided secondary training to personnel struggling with technological tools and systems.
• Diagnosed malfunctions in [Software], directing support tickets to appropriate personnel for remediation.
• Maintained service schedule for software and hardware.

• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Reviewed business operations and obligations to help organization function at acceptable level.