MATHEW JAMES
Summary
To join organization that makes optimum use of my potentials and provides a challenging and satisfying environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Purchase Manager with Cable Jointers Coordinator
Kuwait Technology
Kuwait
08.2014 - 01.2018
- Managed a team of purchasing professionals, providing guidance and support for their development.
- Developed strong relationships with vendors to improve communication and collaboration.
- Improved inventory management by implementing an efficient system for monitoring stock levels.
- Ensured compliance with company policies and procedures throughout all purchasing activities.
- Enacted policies while avoiding shortages of critical materials and supplies.
- Operated in accordance with health, safety and environmental policies and procedures for safety and well-being of staff and visitors.
- Established achievement targets and identified actions to reach objectives and operational goals.
Power Guard Electro Mechanical Services
Kumarakom, Kottayam
12.2011 - 01.2014
- Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Complied with all company policies, local laws, and regulations governing security guard duties.
Asst. Store Manager
Sterling & Wilson Pvt.Ltd
Bangalore
04.2010 - 11.2011
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Technical Support Engineer
NovasoftITec
12.2008 - 12.2009
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Mentored junior members of the team on best practices in issue resolution techniques.
- Collaborated with cross-functional teams to develop solutions for recurring technical problems.
- Earned recognition from management for consistently delivering exceptional service quality.
- Improved client satisfaction with personalized troubleshooting sessions that catered to individual needs and skill levels.
Education
BCom - computer application
St. Berchmans College
01.2010
Computer networking -
Nova softITec
12.2009
Plus Two - Science
Board of Higher Secondary Examination, Kerala
03.2007
High School Diploma -
Board of Public Examination Kerala State
03.2005
Skills
- Strong written and oral communication
- Organization and attention to detail
- Analytical and problem solving skills
- Time management
- Systems analysis
- Critical thinking
- Active learning
Timeline
Purchase Manager with Cable Jointers Coordinator
Kuwait Technology
08.2014 - 01.2018
Power Guard Electro Mechanical Services
12.2011 - 01.2014
Asst. Store Manager
Sterling & Wilson Pvt.Ltd
04.2010 - 11.2011
Technical Support Engineer
NovasoftITec
12.2008 - 12.2009
Computer networking -
Nova softITec
BCom - computer application
St. Berchmans College
Plus Two - Science
Board of Higher Secondary Examination, Kerala
High School Diploma -
Board of Public Examination Kerala State