Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Matilda Dixon

Port Augusta

Summary

Motivated and adaptable worker with experience across hospitality and customer service settings, including cafes, restaurants, and a gym environment. I thrive in both team-based or individual roles, I enjoy building positive relationships with customers and colleagues, and bring a strong people-first approach to my work. While I don’t have direct experience in this field yet, I’m eager to learn and grow, with a proven ability to pick up new skills quickly and contribute positively to workplace culture. Reliable, approachable, and committed to delivering excellent service in every role I take on.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Wait Staff Member

Mumma Lou's
04.2025 - Current
  • Provided excellent customer service in fast-paced dining environment.
  • Managed food and beverage orders efficiently to ensure timely delivery.
  • Collaborated with kitchen staff to maintain quality and presentation standards.
  • Assisted in training new wait staff on service protocols and menu knowledge.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Adapted quickly to changing customer demands during peak hours.
  • Processed customer transactions efficiently using point-of-sale systems.

Admin and Facilities

MacxFit24
12.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Prepare staff rosters and, allocate shifts monthly
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Developed training programs for new staff, enhancing team performance and knowledge retention.
  • Completed POS purchase transactions and completed membership sign up's.

Restaurant Team Member

Indian Indulgences
08.2020 - 08.2025
  • Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
  • Operated cash register and processed transactions accurately to ensure efficient service.
  • Collaborated with team members to maintain cleanliness and organization of dining area.
  • Undertake end of day closing procedures, including till balancing.
  • Assisted in training new staff on operational procedures and customer interaction standards.
  • Monitored inventory levels, reporting shortages to management for timely restocking.
  • Implemented processes to improve workflow efficiency during peak service hours.

Education

High School Graduate -

Caritas College
Port Augusta West, SA
11-2025

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation

Certification

  • Certified in first aid - Completed 2024 & 2025

Interests

  • I participate in football and netball, to stay active and socialise with friends
  • I enjoy the gym and crossfit classes - MacxFit24
  • Adventure Travel
  • Road Trips

Timeline

Wait Staff Member

Mumma Lou's
04.2025 - Current

Admin and Facilities

MacxFit24
12.2023 - Current

Restaurant Team Member

Indian Indulgences
08.2020 - 08.2025

High School Graduate -

Caritas College

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Matilda Dixon