Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Hughes

Berri

Summary

Motivated Team Member committed to contributing to business success. Experienced in providing high-quality production work. Focused on customer satisfaction and team productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Team Member

BCF
01.2024 - Current
  • Assisted with inventory counts and stocking of merchandise.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted customers in selecting merchandise best suited to needs.
  • Maintained productive, efficient approach to all tasks.

SSO

Berri Primary School
08.2022 - 12.2023
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Passionate about learning and committed to continual improvement.

BWS Manager

BWS
09.2010 - 03.2022
  • Boost customer loyalty by addressing concerns promptly and providing exceptional service.
  • Staff training, performance evaluations and employment
  • Daily roles include stock management, ordering, business balancing
  • Delivering customer service
  • Managing budgets and staff rostering
  • Conducted regular safety audits to identify potential risks and implement corrective actions as needed.
  • Developed and maintained knowledgeable and productive team of employees.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Oversaw staff and maintained efficiency in fast-paced environment.
  • Reduced operating costs through effective budget management and cost control measures.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Continuously updated industry knowledge to stay current on trends affecting transit operations to enhance overall performance levels consistently.
  • Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Learned and adapted quickly to new technology and software applications.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Passionate about learning and committed to continual improvement.

Assistant Manager

BWS
08.2005 - 05.2010
  • Defined clear targets and objectives and communicated to other team members.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Team Member

BWS
09.2003 - 08.2005
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted customers in selecting merchandise best suited to needs.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted with inventory counts and stocking of merchandise.
  • Contributed to team success by completing jobs quickly and accurately.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Night Fill Manager/ Duty Manager

Woolworths
07.2001 - 09.2003
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Filling, rotating stock and out of dates

Night Filler/ Checkout Operator

Clark’s Foodland
02.1998 - 07.2001
  • Removed samples for testing by quality assurance personnel.
  • Reduced product waste through careful monitoring of filling equipment and routine maintenance checks.
  • Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.

Education

Year 12 -

Glossop High School
Glossop, SA

Skills

  • Microsoft and Google online meetings and general administration skills
  • Teamwork and Collaboration
  • Conflict Resolution
  • PPE use
  • Occupation health and safety training and implementation
  • Meeting budget and rostering targets
  • Trained in several different stock management programs
  • Daily ordering, receiving, displaying, replenishing stock and checking out of dates
  • Safe and Till Balancing
  • Maintain stock count accuracy
  • Exceptional customer service skills

Timeline

Team Member

BCF
01.2024 - Current

SSO

Berri Primary School
08.2022 - 12.2023

BWS Manager

BWS
09.2010 - 03.2022

Assistant Manager

BWS
08.2005 - 05.2010

Team Member

BWS
09.2003 - 08.2005

Night Fill Manager/ Duty Manager

Woolworths
07.2001 - 09.2003

Night Filler/ Checkout Operator

Clark’s Foodland
02.1998 - 07.2001

Year 12 -

Glossop High School

Similar Profiles

CREATE PROFILE
Matthew Hughes