May Abdullah
Salah
Riyadh
Summary
Adept at managing office operations and enhancing efficiency, I excelled at Quatro Integrated Services by implementing process improvements and fostering service excellence. My expertise spans efficient data management and human resource management, significantly contributing to staff oversight and executive support. This blend of hard and soft skills has consistently elevated customer and employee satisfaction.
Overview
5
5
years of professional experience
Work History
Office Manager
Quatro Integrated Services
08.2009 - 08.2010
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Ensured compliance with federal and state regulations by staying current on legislative changes affecting payroll practices and adjusting policies accordingly.
Office Assistant
Sukok Investment Co.
06.2005 - 07.2009
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
Bachelor of Arts - English Literature
Arab Open University
Jordan 04.2001 -
Associate of Arts - Secretarial Duties
Sight & Sound Educational Center
Jordan 04.2001 -
Skills
Service Excellence
Executive Support
Efficient Data Management
Team Support Management
Staff Oversight
Process Improvement
Travel Logistics Management
Human Resource Management
Timeline
Office Manager
Quatro Integrated Services
08.2009 - 08.2010
Office Assistant
Sukok Investment Co.
06.2005 - 07.2009
Bachelor of Arts - English Literature
Arab Open University
04.2001 -
Associate of Arts - Secretarial Duties
Sight & Sound Educational Center
04.2001 -