May Alghareeb
Jeddah,saudi arabia
Summary
A dedicated professional with SOCPA membership and extensive training across multiple fields, demonstrating proficiency in English and mastery of computer maintenance and Office programs. Known for excellence in performance, effective communication skills, and the ability to build strong social relationships. Possesses leadership qualities and a collaborative spirit, adept at overcoming work challenges and adapting within team environments.
Overview
11
11
years of professional experience
4028
4028
years of post-secondary education
Work history
Sales and marketing officer
Excellent Solutions Co. for Banking Sales (The Saudi Investment Bank)
Riyadh, Riyadh Region
12.2016 - 10.2018
- Promoted new services and products during calls in alignment with bank directives.
- Increased client loyalty through exceptional customer service delivery.
- Evaluated recorded calls for compliance with company standards to improve service quality.
- Streamlined loan application processes to optimise customer experience.
- Successfully handled complex negotiations, resulting in beneficial agreements.
Branch manager
MAK UP FOR EVER- PANDORA - LORD - OMEGA - MESSIKA
Riyadh, Riyadh Region
12.2018 - 08.2025
- Trained, mentored, supervised (36+) employees, building strong sales teams for each shift through strategic rostering.
- Enhanced client relations through effective communication skills.
- Resolved customer complaints, maintaining positive brand image.
- Coordinated staff rota ensuring adequate cover during peak trading hours.
- Conducted regular stock checks to ensure accurate inventory records.
- Boosted customer satisfaction by providing exceptional service.
- Enforced service standards to maintain establishment reputation for excellence.
- other tasks, duties.
Real Estate Sales and Marketing Agent
Azm Real Estate Co.
Riyadh, Riyadh Region
02.2015 - 11.2016
- Established long-term client relationships through exceptional customer service.
- Co-ordinated meetings between buyers and sellers, resulting in positive outcomes.
- Delivered high-quality support to enhance customer satisfaction.
- Led team meetings for improved communication and collaboration.
Education
Bachelor of Business Administration - Accounting
King Saud University
Riyadh, Riyadh RegionComputer Technical Support - Computer Technology
King Saud University
Riyadh, Riyadh RegionSkills
- Hold SOCPA membership certificate
- Holds more than 50 certificates for training and development courses in several fields
- Proficiency in spoken and written English
- Mastery of computer maintenance, internet, printing, and various Office programs
- Perform tasks to fullest
- Have good ability to build social relationships
- Excellence in performance, and mastery of completion of assigned tasks
- Ability to challenge work difficulties and adapt to them and team
- Communication skills of all kinds
- Enjoy spirit of leadership and teamwork
LANGUAGES
Arabic
Native
English
Upper intermediate
Timeline
Branch manager
MAK UP FOR EVER- PANDORA - LORD - OMEGA - MESSIKA
12.2018 - 08.2025
Sales and marketing officer
Excellent Solutions Co. for Banking Sales (The Saudi Investment Bank)
12.2016 - 10.2018
Real Estate Sales and Marketing Agent
Azm Real Estate Co.
02.2015 - 11.2016
Bachelor of Business Administration - Accounting
King Saud University
Computer Technical Support - Computer Technology
King Saud University