May Fello
Dubai
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
7
7
years of professional experience
Work History
Cashier Assistant Manager
Pasiyo Grill & Restaurant
08.2023 - 06.2025
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Private Driver
Embassy of the Philippines, The Hague
07.2021 - 06.2022
- Adapted quickly to changing circumstances or unexpected events while on the road, ensuring minimal disruption to clients'' plans.
- Resolved conflicts professionally when dealing with difficult passengers or challenging situations during trips.
- Built rapport with passengers through friendly conversation while respecting boundaries set by individual clients.
- Developed strong time management skills to accommodate multiple clients'' schedules efficiently.
- Performed routine vehicle maintenance, ensuring reliable performance on the road.
Waitress Supervisor
Luminair Amsterdam
10.2020 - 05.2021
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Supported marketing efforts through active participation in local events, promotions, and social media campaigns targeting potential customers in the area.
Hotel Room Attendant
Hilton Doubletree Netherlands, The Hague
06.2018 - 09.2020
- Collaborated with laundry department to ensure availability of clean linens at all times.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Addressed maintenance issues promptly, coordinating with engineering staff to resolve problems efficiently.
- Consistently met or exceeded productivity goals while maintaining high-quality service for guests.
Education
Bachelor of Science - Bachelor of Nursing Under Graduate
First Asia Institute of Technology And Humanities
Tanauan City PhilippinesSkills
- Team motivation
- Workplace safety
- Store operations
- Team leadership
- Time management
- Customer service
- Punctual and reliable
- Employee management
Timeline
Cashier Assistant Manager
Pasiyo Grill & Restaurant
08.2023 - 06.2025
Private Driver
Embassy of the Philippines, The Hague
07.2021 - 06.2022
Waitress Supervisor
Luminair Amsterdam
10.2020 - 05.2021
Hotel Room Attendant
Hilton Doubletree Netherlands, The Hague
06.2018 - 09.2020
Bachelor of Science - Bachelor of Nursing Under Graduate
First Asia Institute of Technology And Humanities