Summary
Overview
Work history
Education
Skills
Certification
Languages
Custom
Timeline
Generic

May Saeed Al-Juaidy

Riyadh,Saudi Arabia

Summary

Dynamic and results-driven professional with extensive expertise in Sales & Account Management, Strategic Planning & Execution, and Customer Service Excellence. Proven track record in Real Estate Project Management, Stakeholder & Partner Relations, and Marketing & post-sales Operations. Adept at ProblemSolving & Analytical Thinking, Team Leadership & Training, and proficient in MS Office Suite. Demonstrates assertive leadership with a focus on target achievement and business development. Skilled in customer retention tactics, client relationship building, contract negotiation, and sales reporting. Committed to driving business growth through effective KPI monitoring and analysis.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Sales Manager

Al-Kayan Company
05.2023 - 05.2025
  • Led successful real estate sales campaigns, including the sale of 457 villas in 12 months (Azyan Namar) and 330 villas in 4 months (Azyan Khuzam), and 60 villas in 6 months (Azyan Buryidh).
  • Managed sales and customer service teams across multiple projects, ensuring operational excellence.
  • Oversaw marketing campaigns and post-sales processes, boosting customer satisfaction and retention.
  • Built strong relationships with the National Housing Company (NHC) and financial institutions to support off-plan sales.
  • Participated in strategic planning meetings with stakeholders, aligning on project goals and delivering effective solutions.

Key Account Manager

Insein Company
06.2022 - 06.2023
  • Managed key accounts, led a 10-person sales team, and delivered outstanding results in 2023.
  • Provided strategic sales operations consulting while maintaining client satisfaction and loyalty.

Customer Service & Complaints officer

Medgulf Insurance
06.2015 - 05.2022
  • Managed comprehensive customer service operations for vehicle and health insurance.
  • Handled direct complaints, including SAMA cases, ensuring compliance and timely resolution.
  • Trained and led teams, streamlined internal workflows, and reduced complaint resolution times.
  • Initiated department restructuring efforts that improved customer loyalty and service quality.

Education

Bachelor of Science - Biology

Prince Sattam Bin Abdulaziz University

Skills

  • Sales & Account Management
  • Strategic Planning & Execution
  • Customer Service Excellence
  • Real Estate Project Management
  • Stakeholder & Partner Relations
  • Marketing & post-sales Operations
  • Problem Solving & Analytical Thinking
  • Team Leadership & Training
  • Proficient in MS Office Suite
  • KPI monitoring and analysis
  • Assertive leadership
  • Target achievement focus
  • Business development
  • Customer retention tactics
  • Client relationship building
  • Contract negotiation
  • Sales reporting

Certification

  • IFCE Certificate
  • Fundamentals of Insurance, Compliance, Anti-Money Laundering, and Anti-Fraud
  • Health Insurance Certificate
  • Project Management Essentials
  • Strategic Negotiations
  • Leadership and Supervision
  • Client Contact Point Inspection Certificate
  • Cambridge Certificate in Computer Skills & Training
  • Certificate in Customer Service

Languages

Arabic
English

Custom

  • I am a fast learner, self-motivated, and a strong team player.
  • Skilled in adapting to new environments and achieving results under pressure.

Timeline

Sales Manager

Al-Kayan Company
05.2023 - 05.2025

Key Account Manager

Insein Company
06.2022 - 06.2023

Customer Service & Complaints officer

Medgulf Insurance
06.2015 - 05.2022

Bachelor of Science - Biology

Prince Sattam Bin Abdulaziz University

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May Saeed Al-Juaidy