Experienced in providing office support and performing administrative duties. Well organised and able to prioritise workload in fast-paced environments. The proven strengths of effective communication, problem-solving abilities and maintaining confidentiality of sensitive data.
Overview
7
7
years of professional experience
Work History
Office Support Assistant
Willow Developers Pty Ltd
Adelaide, SA
08.2022 - 03.2026
Organised office events and activities to promote team collaboration and morale.
Maintained confidentiality of sensitive information in compliance with company policies.
Organised and maintained filing systems, both paper and electronic.
Managed office duties, ordered materials, organised workspaces, answered emails, and made phone calls.
Data entry and updating records
Developed and implemented filing systems, both digital and physical, improving document organisation and retrieval efficiency.
Using office software such as Microsoft Word, Microsoft Excel,
Medical Receptionist
Your Health Place After Hours
Melbourne, VIC
02.2020 - 06.2022
Greeted patients warmly and checked them in efficiently for appointments.
Collected patient information and verified insurance details accurately.
Assisted medical staff with administrative tasks as needed throughout the day.
Maintained confidentiality of patient records in compliance with regulations.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Verified insurance coverage for appointments and collected co-payments as required.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Scheduled patient appointments using electronic health record system to optimize clinic efficiency.
Cleaning Team Leader,
Dent A Find
Melbourne, VIC
09.2018 - 06.2022
Trained new employees on cleaning procedures and safety protocols.
Supervised cleaning staff and ensured adherence to company standards.
Resolved staff conflicts and maintained a positive team environment.
Coordinated daily cleaning schedules and ensured efficient workflow among team members.
Provided guidance to cleaners on proper cleaning techniques and procedures.
Developed and maintained a positive working environment for all team members.
Conducted regular inspections to ensure that work was completed according to standards.
Organised meetings with cleaners to discuss progress, problems, and solutions.
Stocked room attendant carts with supplies to keep carts organized and clean.