MAZEN ABDULLAH ABOU EL KHEDOUD
Riyadh,Saudi Arabia
Summary
Accomplished professional with expertise in account management, business development, and underwriting. Demonstrates strong skills in risk assessment, client relations, and negotiation, leading to improved communication and efficient claims processing. Committed to driving business growth and enhancing client satisfaction through strategic initiatives.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Business Development Manager
MindMerge Human Capital Solutions
Riyadh
04.2024 - 11.2025
- Directed client acquisition and qualification efforts, securing new partnerships.
- Delivered customized business proposals and presentations to decision-makers.
- Negotiated and closed agreements, ensuring mutual value for all parties involved.
- Supported onboarding and post-sale engagement to guarantee successful project execution.
- Managed key accounts, ensuring high levels of customer satisfaction.
Business Development Manager
Chedid & Associates Saudi Arabia Insurance Brokerage Co.
Riyadh
03.2022 - 04.2024
- Managed comprehensive business development cycle across motor, health, and general insurance sectors.
- Cultivated strong relationships with corporate clients to drive retention and growth.
- Negotiated optimal terms and coverage with insurers for enhanced client satisfaction.
- Oversaw collections and renewals, ensuring portfolio profitability.
Client Account Manager
Prime Risk for Insurance Brokers
Al Khobar
10.2014 - 03.2022
- Managed key client accounts, ensuring timely renewals and efficient claim settlements.
- Developed long-term relationships with clients through exceptional service and effective communication.
- Identified upselling opportunities to drive new business generation.
- Ensured accurate account reconciliations to facilitate timely collections.
Account Executive
Al Aried Insurance Agency
Al Khobar
01.2009 - 10.2014
- Issued and renewed motor, marine, and general insurance policies efficiently.\nConducted claim surveys, facilitated settlements, and ensured timely client follow-up.\nManaged client portfolios, ensuring full compliance with policy standards.
Assistant Underwriter & Claims Supervisor
La Phenicienne Insurance & Reinsurance Co.
Al Khobar
12.2006 - 12.2008
- Executed preparation and issuance of multiple insurance policies.
- Assessed claim damages, managing settlements to ensure prompt resolution.
- Supported underwriting and account management to enhance operational effectiveness.
Education
Bachelor's Degree - Business Administration
Arab Open University
Dammam, Saudi ArabiaSkills
- Account management and business development
- Risk assessment and management
- Client relationship building
- Negotiation skills
- Claims processing and handling
- Underwriting expertise
- Effective communication
Certification
Certificate of Insurance – Chartered Insurance Institute, London, UK (2018)
Languages
Arabic – Native
English – Fluent
Timeline
Business Development Manager
MindMerge Human Capital Solutions
04.2024 - 11.2025
Business Development Manager
Chedid & Associates Saudi Arabia Insurance Brokerage Co.
03.2022 - 04.2024
Client Account Manager
Prime Risk for Insurance Brokers
10.2014 - 03.2022
Account Executive
Al Aried Insurance Agency
01.2009 - 10.2014
Assistant Underwriter & Claims Supervisor
La Phenicienne Insurance & Reinsurance Co.
12.2006 - 12.2008
Bachelor's Degree - Business Administration
Arab Open University