Mazen AL Ghumgham

STC

Al Qatif, Eastern Province

04.2008 - Current

Implemented effective sales techniques to maximize profits.
Cultivated relationships with existing clients, identifying upsell opportunities and maximizing sales potential.
Identified potential sales leads using market research strategies.
Utilized knowledge of company products and services for increased sales.
Worked in collaboration with sales team to achieve collective targets and goals.
Collaborated with the team to meet monthly sales targets.
Established strong relationships with customers, enhancing brand loyalty.
Shared informational brochures and details about policies to help guests make decisions.
Applied effective problem-solving skills to address customer concerns and enquiries.
Resolved customer complaints, ensuring their satisfaction with products or services.
Maintained excellent client satisfaction by providing in-depth support.
Implemented strategies to retain and nurture long-term customer relationships.
Advised customers on availability, pricing and location of products.
Obtained feedback from customers to improve service experience.
Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
Utilized persuasive communication skills to overcome objections and secure sales.
Monitored and updated stock levels and inventory databases.