Reviewed and adjusted targets for personal learning plans after administering tests.
Provided specialist SAP advice and worked closely with clients to optimise processes and maximise benefits.
Developed customized SAP solutions to meet client needs and drive satisfaction.
Working on the SAP system, solving problems related to learning platforms, and following up on all sectors of the company in e-learning and assessments.
Working with learning platforms such as (LinkedIn, Coursers, SkillSoft) to provide employees with the opportunity for self-development through the content presented on the aforementioned platforms.
Senior Professional Learning Delivery Analyst
Academy from stc
Riyadh, Riyadh Region
03.2023 - 10.2024
Delivered Professional programs
Coordinating courses and communicating with planning and design departments and business partners
Ensure checking class health during the course and facilitating trainees requirements
Completion to Manage/update courses info in LMS
Opening and closing courses, taking trainees' evaluations, and discussing them with the quality team
Enhance TIP learning journey execution (delivery)
Infrastructure Operations Engineer Operations
stc
ABHA, Saudi Arabia
04.2022 - 03.2023
Supervise towers and survey sites.
Pat works for new sites and technologies.
Follow up on breakdowns and teams ( On-Call) .
Supervision and follow-up on 114 sites.
Network Maintenance Engineer
stc
Riyadh, Riyadh Region
03.2019 - 04.2022
Enforced compliance with all health and safety measures, reducing worksite risks.
Documented technical specifications and requirements in alignment with company-established protocols.
Oversaw installation, testing and commissioning of engineering systems to meet performance and safety requirements.
Computer Trainer (Part Time)
Business competencies training company.
ABHA, Saudi Arabia
06.2017 - 06.2019
Tested and evaluated student progress to determine the effectiveness and impact of teaching methods, materials, and projects.
Managed and maintained computer systems, equipment, and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards, and wiping down computer surfaces.
Technical Specialist
stc Solution
ABHA, Saudi Arabia
01.2015 - 03.2019
Maintenance Control (RTTS – WFMs – Network coverage )
Installations Control ( Zink )
Supervisor of installation and maintenance controls
Supervising the project of:
*Migration Project.
*Re- Project MDIA circuits.
Shear in ASIFAT ALHAZEM Project.
Repeat ticket reduction initiative.
Education
Bachelor of Science - Computer Engineering
King Khalid University
ABHA
06.2014
Certification
The course of understanding the personality patterns
STRATEGIC LEAD - LEARNING AS A STRATEGY & DIGITAL LEARNING SYSTEMS at EUROPEAN COMMISSION, JOINT RESEARCH CENTRESTRATEGIC LEAD - LEARNING AS A STRATEGY & DIGITAL LEARNING SYSTEMS at EUROPEAN COMMISSION, JOINT RESEARCH CENTRE
Learning & Development | CRM Training Lead | Digital Learning & Project Coordinator | CRM Team Leader at DAMAC PropertiesLearning & Development | CRM Training Lead | Digital Learning & Project Coordinator | CRM Team Leader at DAMAC Properties