Overview
Work history
Education
Certification
Timeline
Manager
Mazen Alqadi

Mazen Alqadi

Overview

10
10
years of professional experience
1
1
Certification

Work history

Lead Digital Learning Analyst

Academy from stc
Riyadh, Riyadh Region
2024.07 - Current
  • Reviewed and adjusted targets for personal learning plans after administering tests.
  • Provided specialist SAP advice and worked closely with clients to optimise processes and maximise benefits.
  • Developed customized SAP solutions to meet client needs and drive satisfaction.
  • Working on the SAP system, solving problems related to learning platforms, and following up on all sectors of the company in e-learning and assessments.
  • Working with learning platforms such as (LinkedIn, Coursers, SkillSoft) to provide employees with the opportunity for self-development through the content presented on the aforementioned platforms.

Senior Professional Learning Delivery Analyst

Academy from stc
Riyadh, Riyadh Region
2023.03 - 2024.10
  • Delivered Professional programs
  • Coordinating courses and communicating with planning and design departments and business partners
  • Ensure checking class health during the course and facilitating trainees requirements
  • Completion to Manage/update courses info in LMS
  • Opening and closing courses, taking trainees' evaluations, and discussing them with the quality team
  • Enhance TIP learning journey execution (delivery)

Infrastructure Operations Engineer Operations

stc
ABHA, Saudi Arabia
2022.04 - 2023.03
  • Supervise towers and survey sites.
  • Pat works for new sites and technologies.
  • Follow up on breakdowns and teams ( On-Call) .
  • Supervision and follow-up on 114 sites.

Network Maintenance Engineer

stc
Riyadh, Riyadh Region
2019.03 - 2022.04
  • Enforced compliance with all health and safety measures, reducing worksite risks.
  • Documented technical specifications and requirements in alignment with company-established protocols.
  • Oversaw installation, testing and commissioning of engineering systems to meet performance and safety requirements.

Computer Trainer (Part Time)

Business competencies training company.
ABHA, Saudi Arabia
2017.06 - 2019.06
  • Tested and evaluated student progress to determine the effectiveness and impact of teaching methods, materials, and projects.
  • Managed and maintained computer systems, equipment, and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards, and wiping down computer surfaces.

Technical Specialist

stc Solution
ABHA, Saudi Arabia
2015.01 - 2019.03
  • Maintenance Control (RTTS – WFMs – Network coverage )
  • Installations Control ( Zink )
  • Supervisor of installation and maintenance controls
  • Supervising the project of:

*Migration Project.

*Re- Project MDIA circuits.

  • Shear in ASIFAT ALHAZEM Project.
  • Repeat ticket reduction initiative.

Education

Bachelor of Science - Computer Engineering

King Khalid University
ABHA
06.2014

Certification

  • The course of understanding the personality patterns
  • Oracle Data Base Management
  • Strategic Planning
  • Strategies for Success and Achievement
  • Data Analysis And Business Reporting -Excel
  • Creative Problem Solving Course (TRIZ)
  • 5G Fundamentals
  • 5G RAN System Techniques
  • Authorities management
  • Communication and Public Appearance Guidelines
  • Cyber Security
  • Cyber Security - 2019
  • Telco Cloud Overview
  • Innovation HUB development (5G & AI )
  • Six Sigma Certificate (White Belt - Yellow Belt)
  • Certified [Six Sigma Certificate (White Belt - Yellow Belt)] - [2022 November]

Timeline

Lead Digital Learning Analyst

Academy from stc
2024.07 - Current

Senior Professional Learning Delivery Analyst

Academy from stc
2023.03 - 2024.10

Infrastructure Operations Engineer Operations

stc
2022.04 - 2023.03

Network Maintenance Engineer

stc
2019.03 - 2022.04

Computer Trainer (Part Time)

Business competencies training company.
2017.06 - 2019.06

Technical Specialist

stc Solution
2015.01 - 2019.03

Bachelor of Science - Computer Engineering

King Khalid University

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Mazen Alqadi