Mazen Hakeem
Riyadh,Saudi Arabia
Summary
Objectives To add value and enrich my experiences in Banking and Financial Services field.
Overview
30
30
years of professional experience
Work history
Head of compliance
Stitch
Riyadh
01.2023 - Current
- Setting up the license for Stitch in line with SAMA requirements
- Defining the necessary level of knowledge on existing and emerging regulatory compliance requirements across the organization within SAMA guidelines
- Developing the annual compliance work plan that reflects the organization's unique characteristics
- Periodically revising the compliance plan considering changes
- Proper and review the product and services to obtain SAMA approval
- Guiding in a productive, professional way, the compliance teams
- Overseeing and monitoring the implementation of the compliance program
- Providing guidance, advice, and training to all Staff and senior management
- Providing strategic direction to the management team on compliance framework
- Preparing and presenting clear and concise compliance reports to senior management and the Board
- Interacting with regulators on compliance issues
- Coordinating efforts related to audits, reviews, and examinations
- Developing policies and programs that encourage managers and employees to report suspected fraud and other improprieties, without fear of retaliation
- Coordinating internal compliance review and monitoring activities, including periodic reviews of departments
- Independently investigating and acting on matters related to compliance.
Chief Compliance Officer
Loop, CCO
Riyadh
06.2021 - 06.2023
- Defining the necessary level of knowledge on existing and emerging regulatory compliance requirements across the organization within SAMA guidelines
- Developing the annual compliance work plan that reflects the organization's unique characteristics
- Periodically revising the compliance plan considering changes
- Proper and review the product and services to obtain SAMA approval
- Guiding in a productive, professional way, the compliance teams
- Overseeing and monitoring the implementation of the compliance program
- Providing guidance, advice, and training to all Staff and senior management
- Providing strategic direction to the management team on compliance framework
- Preparing and presenting clear and concise compliance reports to senior management and the Board
- Interacting with regulators on compliance issues
- Coordinating efforts related to audits, reviews, and examinations
- Developing policies and programs that encourage managers and employees to report suspected fraud and other improprieties, without fear of retaliation
- Coordinating internal compliance review and monitoring activities, including periodic reviews of departments
- Independently investigating and acting on matters related to compliance.
Chief Compliance Officer
Geidea FinTech Company
Riyadh
10.2020 - 06.2021
- Defining the necessary level of knowledge on existing and emerging regulatory compliance requirements across the organization within SAMA guidelines
- Developing the annual compliance work plan that reflects the organization's unique characteristics
- Periodically revising the compliance plan considering changes
- Guiding in a productive, professional way, the compliance teams
- Overseeing and monitoring the implementation of the compliance program
- Providing guidance, advice, and training
- Providing strategic direction to the management team on compliance
- Preparing and presenting clear and concise compliance reports to the Board
- Interacting with regulators on compliance issues
- Coordinating efforts related to audits, reviews, and examinations
- Developing policies and programs that encourage managers and employees to report suspected fraud and other improprieties, without fear of retaliation
- Coordinating internal compliance review and monitoring activities, including periodic reviews of departments
- Independently investigating and acting on matters related to compliance
- Monitoring external review processes.
Senior Director of Governance and MIS
AL Rajhi Investment Bank
Riyadh
05.2020 - 04.2021
- Internally assess, evaluate, and make recommendations to management regarding the adequacy of the operation controls for the transaction/ customer information
- Lead the shred services compliance program, ensuring all activities, processes, and procedures meet defined requirements, policies, and regulations
- Execute strategy for dealing with increasing number of audits, compliance checks and external assessment processes for internal/external auditors
- Interacts in both oral and written communications with all levels of relevant staff in matters related to operation is awareness materials
- Work with Internal Audit and outside consultants as appropriate on required operation
- To obtain and maintain SSG operational data from SSG Departments and prepare Financial & Non-Financial KPI report for BoD, SSG MPR for CEO, Operational Pack and SSG Report for Finance Group
- To assist the AGM of Operational Excellence for any ad-hoc assignments and reports
- Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.
Senior Director of Cash and Clearing
10.2019 - 05.2020
- Managing the replenishment of off-site ATM in line with SAMA SLA (97%)
- Managing the reconciliation of off-site ATM with cash processing and replenishment venders
- Managing cash collected form branches kingdoms wide and the service provided by the service providers in the cash centers
- Managing the Cash sent / received from SAMA
- Changing the current set up from SBCC to MBCC by negotiating the process and reducing the cost of cash processing in MBCC
- Managing the installation / replacement/removal for CDM
- Managing the clearing centers with SAMA for ARB
Senior Director Payments Operations
03.2019 - 10.2019
- To lead and improved (manager service / automation) of the Payments Operations (Credit Cards Approval, Cards Operations, Cards Production, POS Operations, E-Commerce, Payments Operations, Payments Support, Sanction Screen and Additional Transaction Screening)
- Responsible for end-to-end delivery of Payments Operations within in the defined turnaround times, quality, and budget
- To set operational plans, workflows, and processes in Payments Operations
- To facilitate implementation of payment strategic plans of the bank
- To report/communicate issues and the way off Improvement to senior management.
Director of Retail Banking Operation
01.2016 - 03.2019
- Managing car Lessing Operation (P.O issuance, inventory, car dealer payment after sale ops, auction) and the relevant IT project
- Managing real estate operation (property evaluation P.O issuance, transfer of deeds) and the relevant IT project
- Managing the relation between the Banking and REDF and launching of new products
- Managing Watani Operation (Tadawil, commodities, 3rd party financing) and the relevant IT project
- Managing unclaimed account (SAMA new rules, customer requests) and the relevant IT project
- Collection & Clearing (clearing of bank checks local and international) and the relevant IT project
- Handling SEMAH relation with ARB and IT projects for enhancing the process between SEMAH and ARB by using B2B
- Director of card operation (settlement, reconciliation, personalization, fraud investigation) and the relevant IT project
- Managing the Outsourcing of several functions for Car leasing, real estate, and card Ops
- Handling Deed transfer project changing the owner ship from ARB to customer name for mortgage Deed.
Head of Compliance
03.2015 - 12.2015
- Adhering to compliance program/manual, roles, and responsibilities and to manage its day-to-day operation
- Develops initiates, maintains, and revises policies and procedures for the general operation of the compliance program and its related activities to help mitigate Regulatory & Compliance risks within Al Rajhi Bank
- Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees
- Consults with Compliance Relationship Manager as needed to resolve difficult legal compliance issues
- Consulate and provide periodic MIS and reports for management regularity reports.
Head of AML
12.2013 - 03.2015
- Propose to senior management policies, procedures and internal controls and facilitate ways of implementing KYC, CTF requirements
- Ensure the accuracy and integrity of applying the policies and procedures anti money laundering Develop programs to combat money laundering and the financing of terrorism and update the indicators on the Implementation of a suspected money laundering or terrorist financing in line with the developments and the diversity of methods of crime
- Supervision of the received suspicious transactions from the relevant departments that relates to anti money laundering or terrorist financing transactions
- Respond to circulars and requests from SAMA on issues related to combating money laundering and terrorist financing
- Day-to-Day follow up on local and international developments in the field of combating money laundering and terrorism financing and how to address them
- Take care of confidentiality, credibility of data and to take care of formal action within the period specified
- Assess the level of commitment to the requirements of all departments of the banks to SAMA regulations for combating money laundering and terrorist financing
- Represent the bank in committees and meetings related to combating money laundering and terrorist financing.
Compliance Relationship Senior Manager Back office
04.2011 - 12.2013
- Develops initiates, maintains, and revises policies and procedures for the general operation of the compliance program and its related activities to prevent illegal, unethical, or improper conduct
- Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees
- Collaborates with other departments to direct compliance issues to appropriate existing channels for investigation and resolution
- Consults with Compliance Relationship Manager as needed to resolve difficult legal compliance issues
- Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures
- Coordinate and work closely with group compliance coordinators, compliance plan, policy and procedure.
Compliance Manager
Middle East Financial Investment Company
Riyadh
01.2011 - 03.2011
- Advice senior management on compliance laws, rules, and standards, including keeping them informed on developments in the area
- Ensure that all MEFIC's owners, MEFIC' management, and MEFIC's employees are aware of the laws, rules and standards, and they observe their compliance
- Setup and implement the anti-money laundering and financial crime monitoring program
- Develop monitoring program for all business lines, corporate advisory, Underwriting, Asset management Wealth Management and Brokerage Divisions
- Setting up appropriate templates in place to keep a record of the client's credit information
Compliance Manager
Gulf International Bank Financial Services
Riyadh
05.2010 - 12.2010
- Provide senior management and the board of GIBFS with counsel and advice on corporate governance matters and develop and maintain GIBFS's corporate governance in line with best practice
- Ensure that GIBFS has in place all necessary update policies and procedures for all functions to meet the requirements of the Saudi government, its agencies, its laws, regulations and specifically the guidelines of the CMA
- Develop, implement, monitor, and update insider trading restriction, Chinese wall information barriers, and personal account dealing rules as the code of conduct and rules conduct in relation to the services offered by GIBFS, and ensure that they are strictly observed by all staff.
Compliance Officer
Gulf International Bank
Riyadh
10.2008 - 05.2010
- Assist in Creating Compliance Grids for all business relationships
- Assist in Reviewing the Compliance Manual, policies, and procedures
- Insuring compliance with the local authorities (SAMA)
- Assist in formulating compliance matrix for all key risk areas of the bank
- Assist in preparing ant status report to senior management on initiatives and issues related to the compliance functions.
Compliance Officer
Middle East Financial Investment Company
Riyadh
05.2008 - 10.2008
- Creating Compliance Grids for all business relationships
- Handling CMA inquiries
- Reviewing the Compliance Manual
- Reviewing the other departments Manuals
- Validation of Account Opening System
- Insuring compliance with the local authorities (i.e
- SAMA & CMA) regulations.
Corporate Account Opening officer
Samba Capital
Riyadh
01.2008 - 05.2008
- Handling relations for Corporate and Private Banking customers, both local and international
- Completing the Mandate File and opening the portfolio in the system
- Handling customer complaints with the Operations Department.
Compliance Officer
09.2006 - 12.2007
- Creating Compliance Grids for local and international brokerage
- Monitoring brokerage recordings and daily trade's sheet
- Performing QSA for local and international Brokerage
- Handling CMA inquiries
- Following up with both legal and front office for account opening related issues.
Documentation Supervisor
04.2000 - 09.2006
- Receive and review files of newly opened accounts for completion as per the requirement of SAMA and the Documentation Unit of the Bank
- Verify signatures as per limit and procedure setup
- Update the Registers of opened and closed accounts daily
- Report any discrepancies to immediate supervisor and perform any other functions as required
- Handling the Imaging Project.
Payroll Accountant
Al-Salam Aircraft Co. LTD
Riyadh
07.1997 - 03.2000
- Preparing, data entry, verification, audit, and final processing of payroll on various military programs
- Update Payroll System as appropriate using AS/400 (RAWATEB System), JDEDWARDS & ACT
- Held various training and actual work related to Accounts Payable, Treasury & General Ledger.
Customer Service Assistance
United Saudi Commercial Bank
Riyadh
04.1994 - 06.1997
- Assist customers in opening new account
- Handling Letters of Credit (LCs) and Letters of Guarantees (LGs)
- Custodian of the branch ATM and handling its problem
- Custodian of LCs documents and PIN numbers
- Dealing with Time Deposits, Loans and Foreign Exchange Rate for LCs.
Education
Bachelor's degree - business administration and management
Arab open university
ACAM ‘S certified Management Skills (MDB) The Certificate in Anti-Bribery and Corruption Certified Compliance Officer (CCO) Introduction to Basel II & III Train the Trainer Effective Personal Skills Course. Introducing Samba Quality Course. Fraud Awareness Course. Phone Communication Course. Basic Controls Course. Bank Bookkeeping Course. Customer Care for Front Office Staff Course. Current, Savings & Deposit Accounts Course. In-House Training Course of Investment Products (USB). Developing Management Skills Course. Presented A Rajhi - undefined
2014
Skills
- Operations oversight
- Policy development
Accomplishments
- Leadership and Management
- Team leader
- Self-Learning
- Lecturer
- Awards and Achievements
- Guest Auditor (October 2007) Samba Financial Group
- AML transformation Project (2014) AL Rajhi Bank
- Reducing the Operation cost for Archiving by 30%
- Reducing the payment operation cost by 25%
- Improving the credit card acceptance by 60%
- Reducing the ATM replenishment cost by 25% } Page 8 | +966532553300
Languages
Arabic
Native
English
Fluent
Timeline
Head of compliance
Stitch
01.2023 - Current
Chief Compliance Officer
Loop, CCO
06.2021 - 06.2023
Chief Compliance Officer
Geidea FinTech Company
10.2020 - 06.2021
Senior Director of Governance and MIS
AL Rajhi Investment Bank
05.2020 - 04.2021
Senior Director of Cash and Clearing
10.2019 - 05.2020
Senior Director Payments Operations
03.2019 - 10.2019
Director of Retail Banking Operation
01.2016 - 03.2019
Head of Compliance
03.2015 - 12.2015
Head of AML
12.2013 - 03.2015
Compliance Relationship Senior Manager Back office
04.2011 - 12.2013
Compliance Manager
Middle East Financial Investment Company
01.2011 - 03.2011
Compliance Manager
Gulf International Bank Financial Services
05.2010 - 12.2010
Compliance Officer
Gulf International Bank
10.2008 - 05.2010
Compliance Officer
Middle East Financial Investment Company
05.2008 - 10.2008
Corporate Account Opening officer
Samba Capital
01.2008 - 05.2008
Compliance Officer
09.2006 - 12.2007
Documentation Supervisor
04.2000 - 09.2006
Payroll Accountant
Al-Salam Aircraft Co. LTD
07.1997 - 03.2000
Customer Service Assistance
United Saudi Commercial Bank
04.1994 - 06.1997
Bachelor's degree - business administration and management
Arab open university
ACAM ‘S certified Management Skills (MDB) The Certificate in Anti-Bribery and Corruption Certified Compliance Officer (CCO) Introduction to Basel II & III Train the Trainer Effective Personal Skills Course. Introducing Samba Quality Course. Fraud Awareness Course. Phone Communication Course. Basic Controls Course. Bank Bookkeeping Course. Customer Care for Front Office Staff Course. Current, Savings & Deposit Accounts Course. In-House Training Course of Investment Products (USB). Developing Management Skills Course. Presented A Rajhi - undefined
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