Mazin Almutawa
Head of Innovation and Protocol Development – Royal Protocol
Riyadh
Summary
Strategic and innovation-driven leader with extensive experience in diplomatic protocol management, organizational development, and digital transformation within the Royal Protocol. Currently serving as the Head of the Innovation Committee, leading transformative initiatives that modernize diplomatic practices and enhance institutional excellence. Adept at bridging formality with innovation, fostering creative solutions that advance efficiency, stakeholder experience, and organizational agility.
Overview
8
8
years of professional experience
5
5
Certifications
1
1
Language
Work History
Senior Protocol & Business Development Manager
Royal Protocol - Chief of Royal Protocol Office
09.2020 - Current
- Lead innovation and institutional development initiatives aligned with national transformation goals.
- Chair the Innovation Committee, overseeing frameworks that embed a culture of creativity and excellence.
- Spearheaded 19 high-impact projects totaling over SAR 40 million.
- Documented 1,549 protocol procedures and 122 operational processes across 13 departments.
- Developed 272 protocol policies and supervised the establishment of national protocol standards.
- Designed and implemented a fleet management system for 300+ vehicles.
- Supported planning and execution of 10 summits and 4 state visits.
- Introduced data-driven arrangements for summit seating and commemorative photos.
- Achieved two exceptional promotions for leadership and institutional impact.
Business Development Specialist
Royal Protocol - Digital Transformation
03.2019 - 09.2020
- Directed 5 major digital and operational projects worth SAR 6 million.
- Conducted performance assessments to identify innovation opportunities.
- Supported planning for 4 international summits and 2 official missions abroad.
- Served as protocol officer for a leader-level visit.
Business Development Specialist
Royal Protocol - General Administration of Planning & Development
07.2017 - 03.2019
- Managed 2 large-scale initiatives worth SAR 1 million.
- Coordinated itineraries for high-profile stakeholders.
- Supported protocol arrangements for 2 international summits.
Education
Entrepreneurship and Innovation Management
Northumbria University
UK10-2025
Bachelor of Business Administration - Double Major (Finance & Management)
Dominican University
USA12.2016
Diploma - Intensive English Program
ELS Educational Services
USA11.2012
Diploma - Accounting
Riyadh College of Technology
KSA04.2010
Skills
Leadership & Strategy
Strategic Planning, Policy Development, Executive Communication, KPI Management, Institutional Excellence
Innovation & Change Management
Innovation Frameworks, Digital Transformation, Continuous Improvement, Organizational Agility, Change Leadership
Protocol & Stakeholder Relations
Diplomatic Protocol, International Coordination, Government Liaison, Event & Summit Management, Etiquette Frameworks
Project & Business Development
Project Lifecycle Management, Risk Assessment, Budget Optimization, Strategic Partnerships, Business Growth
Certification
Certified KPI Professional | KPI | 2025-10
Key Accomplishments
- Exceptional Promotion: Entitlement to two exceptional promotions for the provided work and effort.
- Protocol Development: Identified and documented 1549 protocol procedures and 122 processes for 13 core business departments. Aided in the development of 272 protocol policies.
- IT Project: Strategically developed and implemented a vehicle tracking system (fleet management system) with over 30 unique features for over 300 cars by collaborating with government entities. Established 3 operating rooms as part of the continuous improvement objective.
- Innovative Solutions: Mathematically based initiative called permutations and combinations that allows you to calculate all the possibilities to be ready in case of any changes in the level of representation of each country in summits and conferences regarding the protocol arrangements in the commemorative photo of the heads of state and the arrangement of the countries in the summit hall.
- Presentation Design Program: Completed over 85 programs for visits, summits and missions.
- Event Management: Managed the opening of the Royal Protocol Museum.
Achievement
- Institutional Excellence Award - Employee Category Royal Protocol - Institutional Excellence Award | 2025
- The Champion of Digital Transformation Leaders “First Place” Royal Protocol - Digital Transformation Competition | 2022
- Initiative Competition in Summit and Conference Organizing Procedures “Second Place” Royal Protocol - Innovation Competition | 2024
Key Achievements & Recognitions
- Institutional Excellence Award – Employee Category | Royal Protocol | 2025
- 2nd Place – Innovation Competition in Summit & Conference Organizing Procedures | Royal Protocol | 2024
- 1st Place – Digital Transformation Leaders Competition | Royal Protocol | 2022
- Two Exceptional Promotions – In recognition of leadership and innovation excellence
Timeline
Senior Protocol & Business Development Manager
Royal Protocol - Chief of Royal Protocol Office
09.2020 - Current
Business Development Specialist
Royal Protocol - Digital Transformation
03.2019 - 09.2020
Business Development Specialist
Royal Protocol - General Administration of Planning & Development
07.2017 - 03.2019
Entrepreneurship and Innovation Management
Northumbria University
Bachelor of Business Administration - Double Major (Finance & Management)
Dominican University
Diploma - Intensive English Program
ELS Educational Services
Diploma - Accounting
Riyadh College of Technology