Muhammad A. AlBaloushi
IT Manager
Jeddah
Summary
Experienced Information Technology Manager with a strong background in infrastructure, security planning, application designing, and daily operations management. Forward-thinking and strategic leader with over 8 years of experience in the IT industry. Recognized for implementing cost-effective system improvements, streamlining operations, and exhibiting a positive leadership style.
Overview
11
11
years of professional experience
4
4
Certificate
Work History
IT Manager
M M ARABAN COMPANY (JAPAN)
01.2023 - Current
- Developed custom Web Applications and Ecommerce website.
- Implement new Web Application, features, updates and fixes.
- Corrected, modified and upgraded software to improve performance.
- Created robust backend services using RESTful API designs that facilitated seamless data exchange between front-end clients and back-end systems.
- Developed secure, scalable software solutions by utilizing industry best practices for coding and architecture.
- Developed custom solutions for HRM.
- Developing and Managing Point of Sale system.
IT Manager and Software Architect
M.A Zaki Farsi for Information Technology
01.2018 - 01.2023
- Managed team of 30+ IT support technicians, developing workflows and processes to ensure effective and efficient quality of service to 500+ users.
- Identified and recommended cost-effective technology solutions.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Oversaw IT department operations and trainings.
- Wrote policy, procedure and manuals governing internal IT use.
- Designing,Developing and Managing solutions on Azure cloud.
- Managed multiple government tender projects from biding till completion.
- Implemented and commissioned HPE Servers, DELL Servers , SANS Storages, Tape Drives, FortiGate Firewalls , Switch's and Routers.
- Implemented custom network and servers monitoring open source projects.
- Building business strategies and developing sales for IT products and services.
- Implemented network security policies and performed system audits, leading to 95% reduction in security breaches.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
Senior Software Developer
Innovative Solutions Development Establishment
01.2018 - 12.2021
- Developed Web based 3D Indoor navigation solutions and self service kiosk Machines for major malls.
- Developed multiple Applications with 3rd party integrations.
- Developed complex database designs and stored procedures.
- Developed custom web applications based on PHP(Laravel )and MySQL
- Implemented Web SAAS based Applications.
- Wrote clean, clear and well-tested code for various projects.
- Developed Custom CCTV solutions and streaming services.
- Delivered high-quality code on time by effectively managing project timelines and prioritizing tasks accordingly.
- Collaborated with cross-functional teams to integrate software components seamlessly into existing systems.
- Designed complex software systems, ensuring scalability and maintainability.
- Trained new developers and programmers on company standards for design and review.
Senior Web Developer
Details Art Establishment
10.2017 - 06.2018
- Converted mock-ups into HTML, JavaScript, AJAX and JSON.
- Designed Customer web application on PHP Laravel, MySQL.
- Redesigned websites to increase traffic, applying SEO techniques to improve Google rankings.
- Hands-on experience using UNIX and Apache web servers.
- Developed complete eCommerce websites on WordPress and WooCommerce
- Modifying and Customizing WP themes and plugins
- Payment Integration on eCommerce Sites
- Worked on Photoshop and Illustrator
- Leveraged cutting-edge technologies and frameworks to produce scalable, maintainable web applications that met business objectives.
- Optimized search engine rankings with strategic content updates, metadata enhancements, and structured data implementation.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality web applications.
Full Stack Software Developer
Integrated Information Establishment
01.2015 - 12.2017
- Designed and executed security measures such as firewalls and encryption.
- Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions.
- Developed front-end (Bootstrap, CCS3, JavaScript)
- Developed back-end (Asp.net, C# , MS SQL)
- Gathered requirements to determine necessary hardware configurations for planned software.
- Developed desktop applications for Self Service kiosks with external machines, printer and biometric Integration.
- Customized and commissioned Advanced IP PBX Systems (Asterisk) Open Source Projects
- Worked with Avaya IPO 500 , Zyco SOHO PBX
- Setting up advanced VPN Point-to-Point connections for custom solutions on Linux, Windows server 2012
- Configured cisco switches (SG350 Series,SG250 Series & others) and routers (800 Series & others )
- Configured and commissioned SANS Storage devices
- Created robust backend services using RESTful API designs that facilitated seamless data exchange between front-end clients and back-end systems.
- Developed secure, scalable software solutions by utilizing industry best practices for coding and architecture.
- Ensured smooth deployments through diligent use of version control systems like Git alongside continuous integration tools.
- Solved complex technical challenges by leveraging extensive knowledge of programming languages, tools, and frameworks.
Software Developer
Base Soft
02.2014 - 12.2014
- Wrote clean, clear and well-tested code for various projects.
- Collaborated with other developers to identify and alleviate number of bugs in software.
- Designed and developed reports in SQL Server Reporting Services.
- Developing Enterprise Application based on 3rd Party API's
- Creating SRS and documenting reports and proving statistics.
- Developing complete project based on currency exchange bids.
- Worked with C# multithreading timer for real time data fetching.
- Developed rich UI patterns.
- Developed code to communicate 3rd Party API.
- Developed SOAP Services.
- Developed complete databases.
- Involved in custom development of CMS & understanding user requirements.
- Developing SOAP Services.
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
- Enhanced user experience through designing and implementing user-friendly interfaces.
Education
Bachelor of Science in Information Technology - Software Engineering
MDX University
United Kingdom 01.2013 - 01.2016
Advance Diploma in Software Engineering – APTECH - Software Engineering
Aptech Computer Education
Pakistan12.2015
Skills
- Solution Architecture
- Agile Development
- Application design and deployment
- Database management (T-Sql, Mysql, NoSQL, MongoDB)
- HTML, CCS3, JavaScript
- API's designing and developing
- Virtualization technologies
- PHP, ASPNET
- Active Directory & Server Management
- Project management
- Automation tools and scripting
- Engineering documentation
Accomplishments
- Securing First position in all over Pakistan(APTECH)
- Best Project Award in Aptech vision exhibition
- Maintaining Distinction in Results
- Secured First class honors in BSc IT (MDX University)
Certification
- OESF Certified - Open Embedded Software Foundation
- MCP Certified - Microsoft Certified Developer Web Development
- NSE 4 Certified - Fortinet Certified
- PMP - Project Management Professional From PMI
Languages
Urdu
Native language
Arabic
Advanced
C1
English
Master or proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Adobe Photoshop
Adobe Illustrator
Microsoft Word
Microsoft Excel
Microsoft Power Point
Microsoft Power BI
Microsoft Teams
Microsoft Project
Tableau
Microsoft VS Code
Microsoft SQL Server
XAMP
Nginx
Work Preference
Work Type
Full TimeGig WorkLocation Preference
HybridOn-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursInterests
Stocks Trading
Working on Micro Controllers and open source boards
Understanding system designs behind complex Solutions
Timeline
IT Manager
M M ARABAN COMPANY (JAPAN)
01.2023 - Current
IT Manager and Software Architect
M.A Zaki Farsi for Information Technology
01.2018 - 01.2023
Senior Software Developer
Innovative Solutions Development Establishment
01.2018 - 12.2021
Senior Web Developer
Details Art Establishment
10.2017 - 06.2018
Full Stack Software Developer
Integrated Information Establishment
01.2015 - 12.2017
Software Developer
Base Soft
02.2014 - 12.2014
Bachelor of Science in Information Technology - Software Engineering
MDX University
01.2013 - 01.2016
Advance Diploma in Software Engineering – APTECH - Software Engineering
Aptech Computer Education
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