IT Senior Administrator
Nahaz Investment Co
Riyadh
01.2013 - Current
- Experienced & Good knowledge of help-desk, technical support, Installation, and maintenance, system admin, technical support workstation & servers’ users.
- Provide technical assistance over the phone or email, if not finished the task, then visit the site and solve the problem.
- Logged trouble tickets for users. Provided Tier 1 and Tier II support for MS Office, LAN, and WAN.Microsoft Axapta and dynamics ax 2012, Oracle Suit-8, Micros-pos, Biostar supreme system, Lana-Time system, IPTV server, Salto system, NVR system.
- Complete configuration, control, and maintain the Window-Servers 2016 r2, 2019, Enterprise Central system.
- Fortinet100d 30e network, UNIFII access-point control wired internet service providers. switches, other low-current systems, print servers, and print devices.
- To check and observe machines, and devices, and coordinate with vendor/contractor for the maintenance of rack Servers, Enterprise printers, laptops,desktop-pc, hardware and software, infrastructure cables data, EPBX telephone, and low current systems.
- Installation of machines & software.
- The prepared basic setup of the server room and workstation offices for the Rack Servers machines.
- ERP solution, Enterprises Printer, Copier machines, Scanner, Epbx telephone system, and related IT machines, systems, and Programs, and Performed hardware and account setups for new employees.
- Coordinate & follow up with the Concerned dept.
- Prepared the documents and then submit to Management.
- Follow-up site Project, documents, internal Dept, and external Vendor company.
- Preparing documents, reviewing contracts, and technical specifications.
- Purchased and received IT hardware.
- Low currents system, Like (Villas, offices, factories, and hotels)
- Accomplished projects
- Villas, hotels, offices
