MD HABIBUR RAHMAN
Tabuk,Kingdom Of Saudi Arabia
Summary
Service Engineer with a strong background in electrical service, equipment repair, and preventive maintenance across field and customer-support settings. Handles diagnostics, installations, corrective repairs, and service coordination to reduce downtime, support equipment reliability, and improve customer satisfaction.
Overview
3
3
Languages
13
13
years of professional experience
Work History
Service Engineer
Rawad Al Hadaf
Tabuk-Al Nahdah-Al-Dhakel(1)
10.2024 - Current
- Diagnosed, repaired, and installed laptops, desktops, printers, and cameras across Saudi Arabia, achieving high customer satisfaction through optimal performance.
- Executed servicing protocols to minimise downtime and extend equipment lifespan through thorough maintenance and upgrades.
- Managed operations for sales and servicing department to enhance workflow and customer engagement.
Service Engineer
MastTech International
09.2020 - 09.2024
- Performed installation and servicing of auto cutter, spreader, laveler, plotter, and pattern cutter machines to maintain operational efficiency.
- Performed preventive and corrective maintenance to reduce faults.
- Met daily, weekly and monthly service and repair targets consistently to improve customer satisfaction.
- Coordinated daily servicing activities to ensure optimal machine performance.
- Provided technical support and guidance to clients, enhancing their understanding of equipment operations.
Sub Assistant Engineer
Snowtex Sportswear Ltd
Dhakuraipara, Dhulivita, Dhamrai
09.2019 - 08.2020
- Executed routine maintenance on auto cutter, spreader, laveler, plotter, and pattern cutter to maintain optimal performance
- Coordinated daily maintenance activities to ensure operational readiness
- Implemented innovative solutions to complex engineering problems, enhancing project efficiency and effectiveness.
- Guided junior engineers and technicians, providing technical advice and mentoring to foster team development.
- Developed and maintained project documentation, including contracts, drawings, and reports, for audit and compliance purposes.
Sub Assistant Engineer
WorldWide Engineers Ltd.
Uttara, Dhaka
01.2014 - 09.2019
- Developed project plans for the design and implementation of distribution lines.
- Gathered GIS field data for accurate mapping and distribution design. Input GIS field data for effective tracking and management of projects., Conducted load surveys to assess energy consumption patterns., Load Forecast And Design of Distribution Line, Developed project plans for the design and implementation of distribution lines., Executed design and staking of distribution lines., Reviewed field staking to confirm correct locations for distribution lines., Calculated and provided cost estimates for distribution system modifications. for the Extension, Conversion, Dismantling, Re-Routing And Reinstallation of Existing Distribution System. Assessed and approved contractors' invoices, verifying accuracy and compliance with project specifications., Oversaw construction activities for distribution lines, ensuring adherence to quality standards. And 33/11 KV Sub-Station And Compiled closeout documentation to ensure all project requirements were met. And Updated masterplan for existing PBS area to reflect current project needs. Etc.
- Guided junior engineers and technicians, providing technical advice and mentoring to foster team development.
- Developed and maintained project documentation, including contracts, drawings, and reports, for audit and compliance purposes.
- Developed and maintained project documentation, including contracts, drawings, and reports, for audit and compliance purposes.
Education
Bachelor of Science (BSc) - Electrical & Electronic Engineering
European University of Bangladesh
Dhaka,Bangladesh.01-2021
Diploma in Engineering - Electrical
Dhaka Polytechnic Institute
Dhaka,Bangladesh.01-2013
SSC (Vocational) - Computer Applications And Operations
Bancharampur Technical School And College
Bancharampur,Brahmanbaria,Bangladesh.01-2009
Skills
- Equipment maintenance
- Mechanical maintenance
- Laptop repair
- Printer troubleshooting
- Camera installation
- Part replacements
- Technical support
- Network troubleshooting
- Fault code reading
- Electrical systems expertise
- System upgrades
- Schematic interpretation
- Software diagnostics
- Technical training
- Technical presentations
- Project management
- Repair planning
- Field service documentation
- Field service reporting
- Inventory control
- Problem Diagnosis
- Issue resolution
- Technical adaptability
- Time estimation
- Time management expertise
- Critical observation
- Regulatory adherence
- Customer engagement
- Cybersecurity measures
- Tools and equipment handling
- Cybersecurity measures
Languages
English
Upper Intermediate
B2
Arabic
Upper Intermediate
B2
Hindi
Intermediate
B1
CAREER SUMMARY
Installation and Servicing of Auto Cutter Machine, Spreader Machine, Leveler Machine, Plotter Machine, Pattern Cutter Etc. Various Consultancy Firm Under BREB Project of Bangladesh. 33/11 KV Substation And Substation Equipment, Power Transformer, Single Bus-Bar, Voltage Regulator, Isolator, CT & PT Etc.
SPECIAL QUALIFICATION
Positive Attitude Towards Work and Great Ability Towards Result Oriented Output. Excellent Communication/Inter Personal Skills to Interact Individuals at All Levels. Installation and Servicing of Auto Cutter, Spreader, & Leveler Machine.
TRAINING SUMMARY
- GIS Training
- BREB
- 2016 | Dhaka
- Topic: Geographic Inventory System & Global Positioning System Country: Bangladesh Duration: 03 Days
- Industrial Attachment
- PGCB
- 2013 | Dhaka
- Topic: Transmission System Of Bangladesh. Country: Bangladesh Duration: 03 Month
Timeline
Service Engineer
Rawad Al Hadaf
10.2024 - Current
Service Engineer
MastTech International
09.2020 - 09.2024
Sub Assistant Engineer
Snowtex Sportswear Ltd
09.2019 - 08.2020
Sub Assistant Engineer
WorldWide Engineers Ltd.
01.2014 - 09.2019
Bachelor of Science (BSc) - Electrical & Electronic Engineering
European University of Bangladesh
Diploma in Engineering - Electrical
Dhaka Polytechnic Institute
SSC (Vocational) - Computer Applications And Operations
Bancharampur Technical School And College