Overview
Work history
Education
Skills
Timeline
Generic
MD IBRAHIM KALEELULA

MD IBRAHIM KALEELULA

hofuf,SAUDI ARABIA

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work history

Branch Manager

DANUBE - BINDAWOOD HOLDING GROUP
HOFUF/DAMMAM, SAUDI ARABIA
10.2023 - Current
  • Implementing Store promotions timely, handling customer complaints and improving Store profitability by discussing with section supervisors Daily wise.
  • Managed inventory levels efficiently, reducing chances of stock outs or overstocks, Optimised product assortment for maximised profitability and customer satisfaction.
  • Improved supplier relationships with consistent and open communication.
  • Analysed sales data to identify opportunities for growth and enhancement.
  • Improved branch productivity by implementing efficient work schedules and by conducting regular performance reviews for continuous employee development.

Store Manager

Big Basket - Tata Enterprises
Hyderabad, INDIA
05.2022 - 09.2023
  • Driving performance metrics of the Store, forecasting and identifying potential opportunities for improving Customer Experience.
  • Improving Store sales, by forecasting demand and deploying capacities.
  • Responsible for the day-to-day Operations of the Store, PNL, Inventory Management, Controlling Shrinkage and Handling Customer complaints.
  • Handling larger team more than 250 members, Streamlined operations to maximise efficiency and minimise waste.
  • Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
  • Monitored inventory levels consistently to avoid stock shortages or overages.

Channel Team Lead

AMAZON
Hyderabad
06.2019 - 05.2022
  • Responsible for the day-to-day regional level operations of delivery warehouse, Liaised with suppliers to ensure timely deliveries and Optimized resource allocation for increased profits.
  • Troubleshooting problems through mechanisms that comprehends deep dives, root cause analysis, definition of actions, follow up on resolution and escalating as necessary.
  • Enforced safety regulations to reduce workplace accidents.
  • Increased customer satisfaction by resolving issues.

Department Manager

HOMETOWN - FUTURE GROUP
Hyderabad
11.2016 - 05.2019
  • Handling Retail operations, Managing and Recruiting/training, Hitting targets and implementing strategies to improve sales, Stock control, Merchandising, forecasting future sales and taking care of customer service including handling queries and complaints.
  • Implemented promotional displays to increase product visibility and sales.
  • Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.

Customer Care Executive

TATABUSINESS SUPPORT SERVICES
Hyderabad
06.2013 - 06.2014

Supervisor

Mumbai Motor works
Vapi/Mumbai
05.2011 - 04.2013

Education

PGDM - MARKETING

Institute of Future Education Entrepreneurship and Leadership
01.2015 - 01.2017

Mechanical Engineering - undefined

Koneru Lakshmiah College of Engineering
01.2007 - 01.2011

Skills

  • Team Management
  • Ware house Management
  • Strong execution skills
  • Leading Network level Projects
  • Handling Retail Operations
  • Retail sales Management
  • Forecasting Planning capacities
  • Handling Customer escalations

Timeline

Branch Manager

DANUBE - BINDAWOOD HOLDING GROUP
10.2023 - Current

Store Manager

Big Basket - Tata Enterprises
05.2022 - 09.2023

Channel Team Lead

AMAZON
06.2019 - 05.2022

Department Manager

HOMETOWN - FUTURE GROUP
11.2016 - 05.2019

PGDM - MARKETING

Institute of Future Education Entrepreneurship and Leadership
01.2015 - 01.2017

Customer Care Executive

TATABUSINESS SUPPORT SERVICES
06.2013 - 06.2014

Supervisor

Mumbai Motor works
05.2011 - 04.2013

Mechanical Engineering - undefined

Koneru Lakshmiah College of Engineering
01.2007 - 01.2011

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MD IBRAHIM KALEELULA