Md. Mizanur Rahman
Madinah,Saudi Arabia
Summary
To secure a position in a reputable hospitality organization where I can apply my experience in banquet and restaurant service to deliver high-quality guest experiences. I aim to contribute my skills in customer service, teamwork, and hotel operations to ensure guest satisfaction and smooth service delivery. I am eager to grow professionally, take on new responsibilities, and develop my career in a dynamic and challenging hospitality environment.
Overview
8
8
years of professional experience
Work History
Waiter
Al Manakha Rotana
Madinah, Saudi Arabia
12.2025 - Current
- Achieved customer satisfaction through professional, friendly service and attentiveness
- Delivered high-quality food and beverage service, enhancing guest experience
- Coordinated with kitchen and service team, ensuring seamless operations
- Managed guest requests efficiently efficiently and promptly
- Maintain cleanliness and proper table setup standards
Banquet Waiter
Rosh Rayhaan by Rotana
Riyadh, Saudi Arabia
11.2021 - 01.2025
- Coordinate with event hosts to ensure smooth execution of banquet functions
- Planned and organized banquet operations, maintained logbooks, and updated function sheets (BEO) to support seamless event execution
- Inspected banquet halls for cleanliness and setup, ensuring availability of required equipment for successful events
- Participate in pre-shift and pre-function meetings
- Communicate with supervisors and managers regarding daily operations
- Monitored guest satisfaction and facilitated proper billing procedures to enhance overall dining experience
- Specialize in C&E (Conferences & Events), OSC (Outdoor Social Catering), and Wedding functions, ensuring high-quality service delivery and guest satisfaction
Waiter
Sarinda Restaurant
Bangladesh
01.2019 - 12.2020
- Ensured customer satisfaction through prompt service
- Recommended food and beverage pairings that enhanced guest experience
- Processed cash and card transactions efficiently
- Coordinated table setups and maintained cleanliness for optimal dining environment
- Assisted guests with menu selections
Education
Higher Secondary Certificate (HSC) -
Gafargoan Technical School and College
Skills
- Food & Beverage Service
- Guest Service Excellence
- Banquet & Restaurant Operations
- Table management
- Menu Knowledge & Upselling Skills
- Event coordination
- Event Support
- Outdoor Service
- Frontline communication
- Customer handling
- Complaint resolution
- POS & Billing Systems (Micros)
- Cash Handling
- Time Management
- Hygiene standards
- Fast-paced adaptability
- Teamwork & Collaboration
- Outdoor Service
Personal Information
Nationality: Bangladeshi
Timeline
Waiter
Al Manakha Rotana
12.2025 - Current
Banquet Waiter
Rosh Rayhaan by Rotana
11.2021 - 01.2025
Waiter
Sarinda Restaurant
01.2019 - 12.2020
Higher Secondary Certificate (HSC) -
Gafargoan Technical School and College