Manager
MD. Mizanur Rahman
Seoul Garden
Rabigh,Makkah
20
years of professional experience
Operations and Inspection Manager with experience coordinating teams, vendors, and daily workflows to maintain service efficiency and quality control. Experienced in handling guest concerns through documentation of inspection findings and action plans. Skilled in assigning tasks based on team strengths to support consistent operational performance.
Work History
Manager
2 Years 7 Months- Managed vendor relationships by negotiating contracts and arranging timely delivery of goods and services.
- Aligned team member skill sets with daily tasks to enhance workflow and efficiency.
- Resolved guest service concerns at Seoul Garden through effective complaint follow-up and issue resolution.
- Coordinated dining room, kitchen, and service teams at Seoul Garden to support seamless restaurant operations.
Manager, Inspection
1 Year 10 Months- Led inspection teams across Banoful production lines, packaging areas, and storage zones.
- Reviewed raw materials, finished goods, and vendor deliveries for quality compliance.
- Investigated product defects and documented inspection findings for management review.
Manager, Inspection
6 Years 6 Months- Prepared daily inspection reports and maintained compliance records for audits.
- Coordinated corrective actions with production, warehouse, and quality assurance teams.
- Investigated customer complaints concerning product quality or service issues.
ShowroomIn-Charge
6 Years 1 Month- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Executed daily operational tasks with precision at the workplace.
Education
Bachelor of Commerce (B.Com) - Management
GPA: 2nd Class
Higher Secondary Certificate (HSC)
GPA: 3.00
Secondary School Certificate (SSC)
GPA: 3.88
Skills
Vendor management
Customer Relationship Management
Operational Improvement
Office applications
Digital Communication
Effective presentations
Teamwork under pressure
Adaptability
Personal Information
- Date of Birth: 1986-01-01
- Nationality: Bangladeshi
- Marital Status: Married
Language:
Bengali :Reading, Writing & Speaking.,
English: Reading, Writing & Speaking.
Hindi : Speaking
Arabic : Speaking(Beginner)
Hobbies and Interests
Hobbies: Traveling, Sports.
Training:
- 7th -10th February.2009 Skill Development Course at Banoful & Co.
- 13th March,2022 Training of Trainers on Basic Food Safety Hygiene of FBO's at Japan International Co-operation Agency(JICA) in Co-operation with Bangladesh Food Safety Authority (BFSA).
Timeline
Manager
Seoul Garden
2024.02 - CurrentRead More
Manager, Inspection
Banoful & Co.
2021.08 - 2023.06Read More
Manager, Inspection
Sitar Foods Ltd.
2012.09 - 2019.03Read More
ShowroomIn-Charge
Banoful & Co.
2006.08 - 2012.09Read More
Govt. Haragonga College
Bachelor of Commerce (B.Com) from Management
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Govt. Haragonga College
Higher Secondary Certificate (HSC)
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Malkhanagar High School
Secondary School Certificate (SSC)
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