MD AFTAB KHAN
Kolkata,India
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Improved guest satisfaction by consistently ensuring cleanliness and orderliness in all assigned areas. Known for keen attention to detail and always going extra mile to enhance overall guest experience.
Overview
1
1
year of professional experience
Work History
Industrial trainee
Novotel Hotel Juhu Beach
Mumbai, India
04.2024 - 09.2024
- Maintained pristine room conditions by thorough cleaning and sanitation.
- Enhanced guest comfort through meticulous bed making and linen changing.
- Ensured spotless bathrooms for better hygiene standards.
- Promoted a clean environment with daily vacuuming of all rooms.
- Restocked essential supplies timely to avoid guest inconvenience.
- Upheld high cleanliness standards through regular dusting and polishing of furniture.
- Removed stains from various surfaces, enhancing overall aesthetics.
- Delivered extra linen and toiletries to meet guest needs.
- Sanitised bathrooms to uphold strict hygiene and infection control procedures.
- Performed duties with maximum discretion and confidentiality in order to ensure guest privacy.
Trainee
Westin Hotel & Resort
Kolkata, India
12.2023 - 12.2023
- Maintained clean dining area for enhanced customer experience.
- Streamlined order taking process to improve efficiency.
- Delivered outstanding service, ensuring repeat business.
Education
High School - Accounting
Khalsa English High School
India /2021 - /2023
Diploma - Hotel Management
Subhas Bose Institute of Hotel Management
India /2021 - /2023
Skills
- Lost and found management
- Complaint handling
- Rotation cleaning
- Chemical storage and handling
- Waste management
- Turndown duties
- Housekeeping
- Hospitality expertise
- Linen and toiletry replenishments
- Floor vacuuming and mopping
- Cleaning supplies maintenance
Languages
English
Fluent
Hindi
Native
Bengali
Advanced
Timeline
Industrial trainee
Novotel Hotel Juhu Beach
04.2024 - 09.2024
Trainee
Westin Hotel & Resort
12.2023 - 12.2023
High School - Accounting
Khalsa English High School
/2021 - /2023
Diploma - Hotel Management
Subhas Bose Institute of Hotel Management
/2021 - /2023
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