MD EKRAM BIN SHAMSUDDIN

Strategic HR Management:

• Developed and executed strategic HR initiatives in alignment with organizational objectives.
• Spearheaded recruitment process, attracting and selecting top-tier talent to fulfil business requirements.
• Devised and implemented employee retention strategies, fostering positive organizational culture.
• Established and managed performance management systems to drive employee development and engagement.

Employee Relations:

• Oversaw employee relations, addressing concerns, and conflicts, and cultivating conducive work environment.
• Conducted investigations into employee grievances and implemented resolution strategies.
• Facilitated effective communication channels between management and staff.

Talent Development:

• Implemented comprehensive training and development programs to enhance employee skills and facilitate career growth.
• Supervised succession planning, identifying and nurturing internal talent for leadership roles.
• Conducted regular performance appraisals and feedback sessions.

Administrative Operations:

• Optimized administrative processes for enhanced efficiency and cost-effectiveness.
• Managed office facilities, ensuring secure and conducive work environment.
• Enforced HR policies and procedures to maintain regulatory compliance.

Employee Benefits and Compensation:

• Administered employee benefit programs, ensuring competitive and appealing packages.
• Conducted market research to benchmark compensation and benefits against industry standards.
• Managed payroll processes, ensuring precision and compliance with regulations.

Legal Compliance:

• Kept abreast of evolving employment laws and regulations to ensure organizational compliance.
• Developed and updated HR policies and procedures in response to legal and industry changes.
• Collaborated closely with legal counsel on employment-related matters.

Collaboration and Communication:

• Collaborated with department heads to align HR strategies with departmental goals.
• Maintained open lines of communication between employees and management.
• Conducted regular HR-related training sessions for both employees and managers.
• Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
• Analysed data and identified opportunities to minimise operating costs.
• Upskilled staff through targeted training opportunities, enhancing team capabilities.
• Led team changes and organisational restructures to boost productivity.
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Oversaw store opening and closing, including reconciling cash drawers and making bank deposits.

• Created culture of continuous improvement, inspiring employees to take action and solve problems.
• Hired, appraised, and trained team members and offered constructive feedback to improve performance
• Developed training manuals and resources for staff members. Detailed new products and promotions to staff and customers.
• Collected statistical data and documentation and reported findings to executives.
• Assisted with budget development and monitored department expenditures.
• Performed stock locator audits and related processes to keep track of merchandise.
• Attended conferences and special events to present new products and attract new customers.
• Disciplined employees, performed corrective actions, and fired staff members when appropriate.
• Coached employees and offered challenging assignments to develop leadership among team members.
• Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
• Managed staff rotas, planning workloads effectively and strategically.
• Increased team productivity through effective staff planning, coordination and task delegation.
• Offered instruction, coaching and motivation for enhanced team morale.

• Developed, recommended and implemented strategies to improve employee work quality and speed.
• Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
• Reduced costs and improved operations by analysing processes and customer feedback.
• Reduced operations costs and headcounts to significantly increase department profitability.
• Supported company growth by working constructively with sales team members, generating new business opportunities.
• Interfaced with clients to determine marketing and design vision, defining strategic scopes of work and delivery schedules.
• Maintained faultless quality control standards, resulting in reduced downtime and maximised revenue.
• Implemented inventory control measures on office equipment to reduce expenditures.
• Aided senior leadership by recommending corrective actions and improvements to company operations.
• Minimized discrepancies by effectively training employees on best practices, policies and procedures.
• Boosted company efficiency through strategic technology upgrades and process improvements.
• Examined problem-solving strategies, highlighting development opportunities to improve organizational operations.
• Analysed financial data to track and achieve budget targets.
• Achieved maximum performance across safety, maintenance and production metrics.
• Collected regular customer and employee feedback, interpreting findings to enable corrective action.

Product Development:

• Collaborated with cross-functional teams in design and production to conceive new sweater styles aligned with market trends, customer preferences, and production capabilities.
• Conducted comprehensive research on yarns, fabrics, and trims, ensuring adherence to quality standards and cost requirements.
• Worked closely with designers to develop prototypes and samples, seeking approval through iterative refinement.

Order Placement and Tracking:

• Managed strategic placement of orders for essential raw materials, including yarns, dyes, and trims.
• Monitored and tracked progress of orders to guarantee timely delivery of materials and components.
• Maintained proactive communication with suppliers, addressing any issues related to quality, quantity, or delivery timelines.

Costing and Pricing:

• Prepared detailed cost sheets by meticulously analyzing costs of materials, labor, and overhead for each sweater style.
• Collaborated with finance and production teams to establish pricing strategies that aligned with market trends and company profitability goals.

Production Coordination:

• Coordinated with production managers and supervisors to optimize manufacturing processes and ensure seamless operations.
• Monitored production schedules, promptly addressing any delays or bottlenecks to meet deadlines.
• Conducted regular quality checks to ensure that finished products met specified standards.

Communication and Collaboration:

• Served as liaison between various departments, including design, production, quality control, and sales.
• Engaged with clients and buyers to comprehend their requirements and proactively addressed concerns.
• Collaborated with sales team to provide accurate and up-to-date information on product availability and delivery timelines.

Inventory Management:

• Oversaw inventory levels to prevent overstock or shortages, implementing effective stock control measures.
• Worked closely with warehouse team to manage storage and distribution of finished goods.

Market Research:

• Kept abreast of market trends, competitor activities, and customer preferences in sweater industry.
• Provided valuable input for development of marketing and sales strategies based on market insights.

Problem Solving:

• Addressed and resolved issues related to production, quality, or delivery that arose during merchandising process.
• Implemented corrective actions and improvements to enhance overall efficiency and effectiveness.

Documentation and Reporting:

• Maintained meticulous records of orders, shipments, and inventory, ensuring accuracy and compliance.
• Generated regular reports on key performance indicators, including sales, production efficiency, and inventory turnover.

Team Leadership:

• Provided effective guidance and supervision to merchandising team.
• Fostered collaborative and positive work environment to enhance team productivity and morale.

Development Program:

• Product development is based on Designer and buyer criteria.
• Drive for better development.
• Ensure delivery of all fitting samples before sending samples to buyer.
• Source potential suppliers and guide them to develop as per buyer requirements.
• Develop & train suppliers to think about customers' values.
• Follow up sample-making procedure to meet buyer requesting date and inform buyer after sending.
• Costing.

Production Program:

• Prepare new file with all details after confirming order.
• Develop Lab Dip as per color reference and send buyer for approval.
• The basis of instruction also develops Trims & Accessories and sends buyers for approval.
• After getting sample comments arrange to develop next sample like -Fit, Size Set, PP, Test, Goal Seal, and another sample.
• Prepare Consumption sheet for yarn order following buyer color approval. Placed order of trim and Accessories by sourcing supplier.
• Hardly checked with store dept. for inventory of Yarn & Accessories. Report lining senior if any trim is missing.
• Production Coordination. Prepare Daily Production Chart.
• Coordinate with QC while inspecting yarn sourcing and booking.
• Daily Basis update TNA / Critical path for all current orders
• Conduct PP meetings with production GM and concerned person along with QC team.
• Coordinate with other departments to ensure on-time shipment & 100% quality approval.

• Conceived and formulated ideas for paid ad content while meticulously monitoring expenditure against performance, ensuring continuous improvements in profitability.
• Orchestrated strategically timed special sales events to enhance customer engagement and drive substantial product sales volumes.
• Utilized multi-source data to establish optimal sales and delivery terms for diverse range of products and services.
• Effectively allocated teams, materials, and calendar space to individual projects, ensuring seamless project management.
• Provided well-coordinated administrative support to front-line sales teams, enhancing overall operational efficiency.
• Managed high volume of customer calls, averaging over 50 per day, and conducted visits to 10-15 corporate customers daily.
• Achieved notable 7% increase in card sales compared to previous periods.
• Formulated and executed marketing plans aligned with departmental strategies to enhance overall market presence.
• Oversaw meticulous planning and execution of targeted sales and marketing strategies, ensuring alignment with organizational goals.

• Strategized cross-promotions with new and existing partners to expand sales and marketing opportunities.
• Conducted regular market assessments to stay current on trends and maintain readiness for changes.
• Created professional sales presentations to creatively communicate product quality and market comparisons.
• Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
• Conducted performance reviews and created action plans to drive team improvements.
• Optimised sales methods to best engage, acquire and retain customers.
• Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
• Allocated teams, materials and calendar space for individual projects.
• Analysed sales reports to identify trends and update strategies.
• Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
• Organised special sales at specific times to drive customer engagement and move high volumes of products.