MD FAISAL AHMED
Cyber Security Expert | Digital marketing Expert | SEO Expert | Graphic designer
Riyad
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
4
4
Certificates
Work History
Restaurant Waiter
PSC Convention Hall
04.2018 - 09.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Bar Waiter
Kingfisher Restaurant & Bar
04.2020 - 11.2020
- Maintained clean and organized bar area.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Assisted with bartending duties during high-volume shifts.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
- Communicated with guests to record orders and assess needs.
- Served alcoholic and non-alcoholic beverages in bar environment.
Affiliate Marketing
Adcombo
12.2019 - 10.2020
- Diversified revenue streams by exploring new monetization opportunities such as sponsored content partnerships and affiliate marketing programs.
- Launched successful affiliate marketing program that generated additional revenue streams for the company.
- Managed affiliate marketing relationships, ensuring mutually beneficial partnerships between clients and affiliates.
- Implemented successful affiliate marketing program, driving additional revenue streams for the company.
Digital Marketing Specialist
BizBond IT Ltd
02.2021 - 01.2022
- Boosted website traffic with targeted SEO tactics, keyword research, and content optimization.
- Optimized e-commerce campaigns through A/B testing to increase online sales.
- Strengthened online presence by creating engaging social media content and managing multiple platforms.
- Created social media content with innovative brand messaging to support new product launches.
- Created Pay-Per-Click campaigns to drive targeted traffic to company website.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
Cyber Security Specialist Internship
PeopleNTech Institute of Information Technology
07.2023 - 12.2023
- Mentored junior team members on technical aspects of cybersecurity while fostering a culture of continuous learning and improvement.
- Enhanced network security by implementing advanced threat detection and prevention tools.
- Reduced cyber risks by conducting regular vulnerability assessments and penetration tests.
- Maintained up-to-date knowledge of emerging threats, providing proactive solutions for potential vulnerabilities.
E-Commerce Specialist
Smart Hat Bazar LTD
03.2023 - 09.2023
- Coordinated with marketing team to create successful promotional campaigns, driving traffic and increasing conversions.
- Developed strategic partnerships with key vendors, expanding product offerings and securing favorable pricing terms.
- Maintained working knowledge of company products, services and promotions.
- Managed social media advertising campaigns to drive brand awareness, engagement, and online sales growth.
Sales Manager | Digital marketing Expert
Minhaz Furniture
Dhaka , Bangladesh
06.2020 - 03.2023
- Key Responsibilities & Achievements:
Sales Leadership: Managed a dynamic sales team, driving both in-store and online sales growth through effective team collaboration, training, and motivation.
Revenue Growth: Successfully achieved and exceeded monthly and quarterly sales targets by implementing strategic promotional campaigns and customer engagement tactics.
Customer Relationship Management: Developed and maintained strong relationships with key clients, ensuring high customer satisfaction and repeat business. Utilized feedback to continuously improve products and services.
Digital Marketing Campaigns: Spearheaded online marketing strategies, including social media marketing, paid ads, SEO, and email campaigns, resulting in increased brand visibility and online sales.
E-commerce Management: Oversaw the optimization of the store's e-commerce platform, ensuring seamless online transactions and user experience. Integrated new product listings and updates to keep the online store fresh and relevant.
Brand Awareness & Engagement: Increased the store’s digital footprint by creating compelling content, running promotions, and leveraging social media platforms to engage with potential customers.
Market Research & Analysis: Conducted regular market analysis to identify new trends, customer preferences, and competitor activities, adjusting marketing strategies accordingly.
Product Knowledge & Training: Led product training sessions for sales teams, ensuring they had in-depth knowledge of the store’s offerings, enabling them to make informed sales recommendations to customers.
Reporting & Analytics: Regularly analyzed sales data and digital marketing performance metrics, preparing detailed reports to track progress, identify areas of improvement, and measure ROI.
Skills & Expertise:
-Sales Team Leadership & Development
-Digital Marketing Strategy (SEO, SEM, Social Media)
-E-commerce & Website Optimization
-Customer Relationship Management (CRM)
-Data Analysis & Reporting
-Content Creation & Brand Storytelling
-Social Media Management & Advertising
-Market Research & Consumer Insights
-Sales Forecasting & Target Setting
-Tools & Technologies:
Google Analytics, Facebook Ads Manager, Google Ads, SEO Tools
Microsoft Excel, PowerPoint, CRM Software
E-commerce Platforms (WooCommerce )
Education
Secondary School Certificate - Science
Tulpai Darashahi High School
Dharashai Tulpai, Kuchua-3630, Chandpur 05.2001 -
Undergraduate - Computer Engineering
Institute of Science Trade & Technology (ISTT)
Plot No: 1, 9 Road No: 2, Dhaka 1216, Bangladesh 05.2018 - 05.2023
CEH - Cyber Security
Arena Web Technology
House No-1, BLOCK-B Banasree, Main Road Rampura BD 03.2022 - 09.2024
CEH - Cyber Security Internship
PeopleNTech
151/7, 151/7, Good Luck Center (7th & 8th) Floor, 11.2022 - 04.2023
Skills
Graphic Design
E-commerce Business Management
Digital marketing
Web Application Penetration Testing
Kali Linux Operating System
Windows Operating System
Multitasking Abilities
Time management abilities
Salesmanship
Hospitality and accommodation
Team Workproduct knowledgerelationship building
Upselling techniques
Languages
English
Intermediate (B1)
Bengali
Advanced (C1)
Hindi
Intermediate (B1)
Certification
Feb 2018
Accomplishments
I was self-dependent from my childhood, I tried to help people, and I learned these things from Bangladesh Scouts, I was a member of Scouts.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dec 2023
06-2024
Dec 2023
05-2024
Cyber Security Specialist Internship
PeopleNTech Institute of Information Technology
07.2023 - 12.2023
Feb 2018
06-2023
E-Commerce Specialist
Smart Hat Bazar LTD
03.2023 - 09.2023
CEH - Cyber Security Internship
PeopleNTech
11.2022 - 04.2023
CEH - Cyber Security
Arena Web Technology
03.2022 - 09.2024
Aug 2022
02-2022
Digital Marketing Specialist
BizBond IT Ltd
02.2021 - 01.2022
Sales Manager | Digital marketing Expert
Minhaz Furniture
06.2020 - 03.2023
Bar Waiter
Kingfisher Restaurant & Bar
04.2020 - 11.2020
Affiliate Marketing
Adcombo
12.2019 - 10.2020
Undergraduate - Computer Engineering
Institute of Science Trade & Technology (ISTT)
05.2018 - 05.2023
Restaurant Waiter
PSC Convention Hall
04.2018 - 09.2021
Secondary School Certificate - Science
Tulpai Darashahi High School
05.2001 -