Md Iqbal Hussain
Jeddah
Summary
Joining Date :2019-2021
Worked as Storekeeper
Company: Al-Karam Al-Arabi
Joining Date: 2021
Worked as Project Assistant Supervisor
Company: Al-Karam Al-Arabi
Overview
15
15
years of professional experience
Work History
Worked as Project Assistant Supervisor
Al-Karam Al-Arabi
05.2019 - Current
- Completed multiple tasks simultaneously to optimize project completion.
- Handled administrative duties, filing, and errands.
- Performed work according to project schedules and established quality standards.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Created and updated records and files to maintain document compliance.
- Provided technical support to project stakeholders to help meet project objectives.
- Monitored and reported on project risks and proposed solutions.
- Conducted research to assist with routine tasks and special projects.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Solicited customer feedback to identify and improve on areas of weakness.
- Developed and implemented customer service policies to enhance satisfaction.
Worked as Site In-charge
Al Dallah Al Arabia Trading And Contracting Co.
02.2016 - 10.2018
Worked as Restaurant Supervisor
Spices Restaurant At Shahjalal International Airport | Dhaka
03.2013 - 12.2015
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Maintained accurate records of sales, labor and other costs.
- Organized implementation of new banners, displays, and menus.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Monitored adherence to corporate policies, procedures and standards as well as industry health and safety regulations.
Housekeeping & Restaurant in Supervisor
City Home Hotel ,Uttara Dhaka
04.2009 - 08.2012
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Monitored workflow to improve employee time management and increase productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
High School Diploma -
Jagannathpur Govt. Boys' High School
Jagannathpur,Sunamganj.01.2004
Skills
- Dependable and Responsible
- Critical Thinking
- Task Prioritization
- Verbal Communication
- First Aid/CPR
- Decision-Making
- Calm Under Pressure
- Friendly, Positive Attitude
- Microsoft Word
- Problem-Solving
- Active Listening
- Quality Assurance
- Supervision and Leadership
- Customer Service
- Team Management
- Networking
- Conflict Resolution
- Written Communication
- Cultural Awareness
- Research
- Recordkeeping
- Fluent in [Language]
- Excellent Communication
Languages
Bengali, English, Hindi, Arabic
Native language
English
Intermediate
B1
Timeline
Worked as Project Assistant Supervisor
Al-Karam Al-Arabi
05.2019 - Current
Worked as Site In-charge
Al Dallah Al Arabia Trading And Contracting Co.
02.2016 - 10.2018
Worked as Restaurant Supervisor
Spices Restaurant At Shahjalal International Airport | Dhaka
03.2013 - 12.2015
Housekeeping & Restaurant in Supervisor
City Home Hotel ,Uttara Dhaka
04.2009 - 08.2012
High School Diploma -
Jagannathpur Govt. Boys' High School