MD ISMAIL HOSSAIN FAHAD
Riyadh,SAUDI ARABIA
Summary
Accomplished professional specializing in staff management and team leadership, driving operational efficiency through effective delegation and performance evaluation. Proven success in employee training and workplace mediation, enhancing team motivation and communication. Skilled in problem analysis and inventory management, committed to fostering a productive work environment and pursuing organizational growth opportunities.
Overview
4
4
years of professional experience
Work history
Supervisor
Mhab Food Company Trading
Al Olaya, Riyadh
01.2025 - Current
- Managed daily operations to increase productivity.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Trained new hires and set up mentoring relationships to drive team performance.
- Provided constructive feedback to staff for improved performance levels.
- Resolved customer complaints promptly, enhancing customer satisfaction rates.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Identified potential risks and mitigated them through proactive measures.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Implemented new scheduling practices, boosting team efficiency.
- Ensured smooth operations with regular maintenance checks.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Fostered team-oriented atmosphere with open communication and efficient conflict resolution.
Crew trainer
Mhab Food Company Trading
Al Olaya, Riyadh
02.2024 - 12.2024
- Enhanced team performance by delivering motivating training sessions that improved crew skills.
- Developed detailed training manuals, increasing overall crew understanding of procedures.
- Implemented new staff orientation programme for quicker integration into the team.
- Reinforced learning outcomes with consistent follow-up checks on individual progress.
- Fostered work ethics in trainees, resulting in increased accountability among crew members.
- Improved operational efficiency by conducting targeted problem-solving workshops for the crew.
- Created inclusive workplace culture through diversity awareness education, improving team collaboration.
Waiter & Cashier
Mhab Food Company Trading
Al Olaya, Riyadh
09.2022 - 02.2024
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Managed table settings for optimal dining experience.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Explained dish components clearly to inform customers' decisions.
- Enhanced customer satisfaction by promptly attending to queries and requests.
Education
Diploma - Computer Science
Institute of Computer Science and Technology (ICST)
BangladeshSkills
- Staff management
- Delegating effectively
- Performance evaluation
- Employee training
- Operational efficiency
- Team Leadership
- Team motivation
- Workplace mediation
- Communication skills
- Problem analysis
- Inventory management
Languages
English
Fluent
Arabic
Intermediate
Hindi
Advanced
Affiliations
- Learning
Timeline
Supervisor
Mhab Food Company Trading
01.2025 - Current
Crew trainer
Mhab Food Company Trading
02.2024 - 12.2024
Waiter & Cashier
Mhab Food Company Trading
09.2022 - 02.2024
Diploma - Computer Science
Institute of Computer Science and Technology (ICST)