MD. Rakibul Hasan
Taif,Saudi Arabia
Summary
Accomplished retail professional with a strong background in visual merchandising, critical-thinking, and staff rotation development. Demonstrates expertise in retail space planning, time-management, and cash-handling. Proven ability to boost POS promotions and drive sales through exceptional sales acumen and surveillance proficiency. Experienced in store opening and closing procedures, with a solid track record of leadership.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Retail store supervisor
Saudi Automotive Service Company (SASCO)
Taif, Saudi Arabia
05.2023 - 12.2024
- Assessed store outgoings against staff and resource budgets.
- Instructed teams of promotional offers to increase product sales.
- Cashed up tills and counted takings to balance books at business close.
- Conducted personnel performance appraisals to assess training needs of staff members.
- Reconciled sales upon conclusion of shift with 98% accuracy.
- Supported management in recruitment and staff development processes.
- Resolved complaints to achieve full customer satisfaction.
- Delivered excellent customer service by resolving complaints swiftly and effectively.
- Executed detailed inventory checks and stock take tasks on weekly basis, ensuring records of stock levels were consistently accurate.
- Updated pricing and promotions to fulfil store goals.
- Conducted staff meetings to boost morale and productivity.
- Redesigned store layouts to improve customer flow, maximizing footfall opportunities.
- Monitored stock levels and ordered popular items to meet customer demand.
- Met sales goals over monthly.
- Maintained store cleanliness for a welcoming environment.
- Approved customer refunds and exchanges upon close item inspection.
- Taught employees how to optimize space for special events such as discount sales.
- Properly staffed all stores under management.
Retail cashier
Saudi Automotive Service Company (SASCO)
Abha, Saudi Arabia
01.2022 - 05.2023
- Helped customers to pack away shopping for improved customer experience.
- Used POS register system to total values and complete cheque, card, or mobile payments.
- Recommended products and services to customers based on requirements.
- Assisted customers to locate obscure items on shop floor.
- Helped maintain shop floor presentation standards by restocking shelves when needed.
- Scanned products at high tempo to quickly process customer transactions.
- Checked customer ID when selling age-restricted items, following store policy.
- Kept checkouts areas and general store clean and orderly.
- Resolved customer complaints and answered queries about store products.
- Handled currency payments, secured funds in register and prepared deposits at end of day.
Education
Bachelor of Science - BIOLOGY
NATIONAL INSTITUTE OF SCIENCE & TECNOLOGY
DHAKA BANGLADESH 06.2016 - 07.2020
Skills
- Visual merchandising flair
- Critical-thinking
- Staff rota development
- Retail space planning
- Time-management
- Cash-handling expertise
- POS promotion boosting
- Sales acumen
- Surveillance proficiency
- Store opening and closing
- Leadership
Languages
English
Advanced (C1)
Arabic
Upper intermediate
Hindi
Advanced
Bengali
Proficient (C2)
Affiliations
- It could be any activities that I pursue for enjoyment or relaxation.
References
References available upon request.
Timeline
Retail store supervisor
Saudi Automotive Service Company (SASCO)
05.2023 - 12.2024
Retail cashier
Saudi Automotive Service Company (SASCO)
01.2022 - 05.2023
Bachelor of Science - BIOLOGY
NATIONAL INSTITUTE OF SCIENCE & TECNOLOGY
06.2016 - 07.2020
Similar Profiles
Faisal Alfayez, CSCP®Faisal Alfayez, CSCP®
Procurement Manager at Saudi Automotive Services Company (SASCO)Procurement Manager at Saudi Automotive Services Company (SASCO)
Ahmed Mahmoud Abd ElbarAhmed Mahmoud Abd Elbar
Unit Head Stoch Control at SASCO Saudi Automotive Services Co. SASCOUnit Head Stoch Control at SASCO Saudi Automotive Services Co. SASCO
Kelley VasquezKelley Vasquez
Payroll Specialist at SASCOPayroll Specialist at SASCO