MD Robin Dhali
Riyadh,Bangladesh
Summary
Friendly Barista with great people skills and 3 years experience. Dedicated to creating a personalised experience for each customer. Knowledgeable about every step of coffee production, from planting to roasting to brewing and enthusiastic about promoting sustainable and fair-trade coffee, knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Barista supervisor
PAWS CAFE
Riyadh, Saudi Arabia
2021.08 - Current
- Generated staff rotas in line with budgeted hours, strategically deploying team members to optimise productivity and workflow.
- Led team of [7] to uphold exceptional standards of food hygiene and customer service for 2 years.
- Managed team of [18] to facilitate smooth day-to-day running of Night shifts.
- Received and placed orders using Foodics.
- Prepared up to 45 drinks including Coffee, Mojito standards.
- Opened and closed store Shifts & completing clean down procedures and setting up and balancing till.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
Education
High School Diploma - Managment
sonarong pilot high school
bangladesh 2012.01 - 2016.05
Skills
- Inventory control
- Espresso machine maintenance
- New recipe integration
- Supervisory leadership
- Customer service
- Opening and closing duties
- Latte art
- Foam art
- New staff training
Languages
English
Advanced
Bengali
Native
Arabic
Intermediate
Hindi
Fluent
Timeline
Barista supervisor
PAWS CAFE
2021.08 - Current
High School Diploma - Managment
sonarong pilot high school
2012.01 - 2016.05