MD SUMON MIAH
Riyadh,Riyadh Region
Summary
Reliable and results-driven team leader currently working at Safe Choice, leading daily warehouse operations and guiding team members to maintain accuracy and productivity. Skilled at planning workflow, assigning tasks, and supporting staff to meet targets on time. Strong in problem-solving, training new workers, and keeping communication clear between team and management. Known for maintaining discipline, improving efficiency, and ensuring smooth operations in a busy work environment.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Team leader
SAFE CHOICE
Riyadh, Riyadh Region
08.2025 - Current
- Delegated responsibilities effectively, optimising team productivity and efficiency.
- Trained and mentored new team members to enhance overall performance.
- Identified and resolved operational issues promptly, ensuring consistent workflow.
- Conducted performance evaluations and delivered constructive feedback regularly.
- Fostered strong communication and coordination within the team for improved collaboration.
Returns processor
ARAMEX
Riyadh, Riyadh Region
05.2025 - 07.2025
- Inspected returned items to ensure compliance with company return policies.
- Processed returns by updating inventory records and maintaining organised documentation.
- Resolved customer inquiries regarding return procedures to enhance satisfaction.
- Collaborated with team members to optimise return processing workflows and improve efficiency.
Packer
STARLINKS
Riyadh, Riyadh Region
01.2024 - 05.2025
- Conducted thorough inspections to ensure quality assurance prior to packaging.
- Operated packaging machinery to maintain operational efficiency.
- Collaborated with team members to optimise packing processes and workflows.
- Efficiently packaged products to guarantee safe transit and storage.
Inbound dock process assistant
Amazon
Riyadh, Riyadh Region
05.2023 - 12.2023
- Facilitated timely distribution by processing inbound shipments efficiently.
- Coordinated inventory management with team members to minimise discrepancies.
- Operated diverse warehouse equipment to enhance goods handling efficiency.
- Implemented safety protocols that ensured a secure working environment for all staff.
Education
HSC - Business Management
02.2018 - 05.2020
Skills
- Leadership proficiency
- Knowledge sharing
- Digital marketing
- Motivational skills
- Issue resolution
- Client support
- Operational planning
- KPI tracking
Languages
English
Intermediate
Arabic
Elementary
Hindi
Advanced
BANGLA
Native
Timeline
Team leader - SAFE CHOICE
08.2025 - Current
Returns processor - ARAMEX
05.2025 - 07.2025
Packer - STARLINKS
01.2024 - 05.2025
Inbound dock process assistant - Amazon
05.2023 - 12.2023
AGANAGOR DEGREE COLLEGE - HSC, Business Management
02.2018 - 05.2020