Megan Grundy

As I desired working in a field I have great passion and interest in, I began my career in the health sector. Beginning in one of the busiest and uncertain times the practice had seen, I quickly learnt new software whilst accommodating to our patient’s needs

• Coordinating patient scheduling via Best Practice Software
• Managing high call volumes and directing calls appropriately
• Triaging patients urgent medical needs with both efficiency and empathy
• Liaising with doctors, nurses, and medical professionals face to face and via emails
• Assisting large clinics for Flu and Covid-19 vaccinations
• Being the sole administrator and receptionist at the second Blackwood Clinic site
• Opening and closing all areas of the practice
• Processing Medicare billings, rebates, and deposits
• Organising, streamlining and faxing medical correspondence
• Working harmoniously with co-workers

This managerial role allowed me to further develop communication and supervision skills, leading one of the most successful Betts stores in the country.

• Merchandising of store
• Supervising day-to-day operations to meet performance and service expectations.
• Resolving customer complaints, faulty goods & refunds
• Training of new staff
• Meeting personal targets and creating store budgets
• Banking and managing the daily float
• Cash and EFTPOS transactions
• Relief work (manager) across stores

• General scanning and sorting of financial documents
• Using a variety of filing systems both electronically and manually
• Assisting other staff members with various administration duties

• Training & management of staff
• Stock control
• Cash and EFTPOS transactions
• Cleaning and Safe Hygiene Practices