Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
MEHEDI HASAN

MEHEDI HASAN

UNAYZAH,SAUDI ARABIA WAST AL MADINA

Summary

Detail-oriented Delivery Rider excelling in customer satisfaction and timely order fulfilment. Delivers food orders promptly while adhering to strict safety and food hygiene protocols. Communicates effectively with customers and restaurant staff, resolving issues and enhancing the overall delivery experience. Dependable Cashier and Delivery professional proficient in managing cash transactions and ensuring accurate order deliveries. Maintains high standards of vehicle safety and cleanliness, optimising delivery routes to enhance service efficiency. Collaborates with team members to uphold quality standards and meet customer expectations. Friendly and approachable with a knack for building rapport with customers. Skilled in handling cash transactions accurately and efficiently. Excellent communication and problem-solving abilities, ensuring smooth and pleasant customer interactions. Eager to bring enthusiasm and positive attitude to customer-focused environment. Motivated professional with experience in fast-paced delivery environments. Demonstrates strong organisational skills and a commitment to exceptional customer service. Eager to leverage problem-solving abilities and a positive attitude to contribute effectively to team success. Hardworking and reliable Cashier with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organised, proactive and punctual with team-oriented mentality. Customer service professional with hands-on experience in handling cash transactions, managing customer queries, and maintaining accurate records. Adept at using point-of-sale systems, ensuring smooth operations, and providing friendly shopping experience. Reliable team player committed to supporting colleagues and meeting company standards. Reliable Cashier with strong experience in handling transactions and providing outstanding customer service. Skilled in operating point-of-sale systems, managing cash flow, and maintaining accuracy under pressure. Demonstrated ability to build rapport with customers, ensure smooth checkout processes, and contribute positively to team environments. Brings dedication, integrity, and focused approach to delivering exceptional service. Experienced in providing top-notch customer service, handling cash transactions, and maintaining accurate records. Easily builds rapport with customers and ensures smooth, efficient checkout process. Thrives in fast-paced environments and consistently maintains positive attitude. Quick worker with great communication, problem-solving and conflict resolution skills. Background in calculating totals and processing payments for [Type] customers. Enthusiastic to help others and secure customer loyalty. Reliable Cashier proficient in scanning and arranging customer items efficiently, accepting payments and keeping workspaces organised. Enthusiastic assisting customers with outstanding attention to detail. Energetic student eager to build professional abilities while pursuing [Type] degree. Motivated, enthusiastic and friendly with strong communication and teamwork abilities. Experienced Cashier confident at applying mathematical skills to calculate prices, tax and totals. Self-directed team member with open schedule and strong desire to contribute extensive background and skillset toward overall business success. Hardworking [Job Title] experienced in handling money, helping customers and working at high tempo. Careful with cash and payments to maintain accuracy. Dedicated to customer satisfaction and enthusiastic support for diverse needs. Motivated Cashier with a record of success in providing exceptional service and sales support in retail environments. Offering established numerical and communication abilities. Strong team player committed to assisting colleagues and management with all activities necessary for store success. Productive employee with a proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Responsible [Job Title], passionate about delivering outstanding quality and service. Offering [Number] years of experience in industry with history of recognition for performance. Trustworthy [Job Title] with [Number] years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Dedicated [Job Title] with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals. Adaptable [Job Title] with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality. Motivated [Job Title] with [Number] years of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget. Detail-orientated [Job Title] adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements. Qualified [Job Title] with extensive background in advanced management processes. Utilises superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled project manager with outstanding team leadership abilities to meet targets consistently. Customer-focused [Type] manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilises excellent organisational skill to enhance efficiency and lead teams to achieve outstanding sales. Confident [Job Title] successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems and facilitating sales techniques. Expert [Job Title] bringing [Number] years of expertise in [Industry]. Effectively manages assignments and team members. Dedicated to self-development to provide expectation-exceeding service. [Area of certification]-certified [Job Title] with vast experience in effective and efficient operations. Displays outstanding knowledge and practical expertise to provide exceptional all-round service.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Cashier and delivery

private sector
Al Qassim Unayzah, Saudi Arabia
11.2023 - Current
  • Delivered food orders to customers promptly, adhering to tight schedules and maintaining high service standards.
  • Followed all necessary protocols to ensure products were delivered safely and securely.
  • Respected customer preference by following instructions to increase satisfaction and loyalty.
  • Maintained vehicle in optimum condition for safety and reliability.
  • Upheld strict adherence to food safety and handling protocols, safeguarding the quality and hygiene of deliveries.
  • Managed planning of efficient and safest routes for journeys using maps and GPS systems.
  • Kept delivery vehicle clean and well-organised, ensuring a professional appearance and operational efficiency.
  • Determined optimum route to meet schedule targets and satisfy customers.
  • Facilitated seamless communication with restaurant staff to verify order accuracy prior to dispatch, reducing errors and customer complaints.
  • Communicated clearly with customers and food service employees, going the extra mile to assist.
  • Handled unexpected delays and issues proactively, informing customers and negotiating satisfactory resolutions.
  • Calculated fees owed and collected payments from customers.
  • Verified orders before each delivery to maintain accuracy and recorded delivered goods to complete transactions in system.
  • Monitored traffic conditions to proactively adjust routes and keep clients updated on arrival times.
  • Conducted thorough checks of vehicle before departure to guarantee safety and reliability during food deliveries.
  • Utilised technology effectively, including GPS and order management apps, to streamline delivery processes and reduce waiting times.
  • Maintained safe driving record and demonstrated safety measures to abide transportation laws and regulations.
  • Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
  • Collaborated with customer service team to address and resolve delivery-related inquiries, ensuring a cohesive and efficient response to issues.
  • Collected cash, debit or credit payments for delivered items, providing receipts and obtaining signatures.
  • Complied diligently with road safety regulations and company policies, minimising risks and upholding a safe driving record.
  • Used excellent customer service skills to solicit client feedback and reported them back to head office.
  • Responded promptly to last-minute orders or changes, demonstrating flexibility and a commitment to exceptional service.
  • Managed cash and electronic payments with integrity, executing transactions accurately and providing correct change.
  • Employed expert knowledge of the company's product and policies to address customer queries satisfactorily.
  • Secured passenger belongings for safe transport.
  • Stayed vigilant and within safe driving practices when operating vehicles.
  • Followed despatch personnel orders to complete accurate, on-time stops.
  • Oversaw multiple orders and determined delivery locations, prioritising areas closer to proximity and avoiding delays.
  • Inspected vehicle to manage wear and tear, conducting maintenance checks to avoid disruptions.
  • Provided a first-rate delivery service experience around London and further afield.
  • Updated daily logs with routing information, vehicle details and notable incidents.
  • Adhered to new health and safety social distancing guidelines when delivering food to homes and offices.
  • Maintained courteous and professional interactions with customers, addressing queries and concerns with patience and understanding.
  • Fostered positive relationships with restaurant partners, facilitating smooth coordination and efficient order preparation.
  • Informed customers of outstanding payments and processed payments.
  • Examined the freshness of food and used time management skills to deliver speedy orders.
  • Reviewed customer feedback regularly, identifying areas for improvement and implementing changes to enhance satisfaction levels.
  • Carried out daily checks of vehicles.
  • Navigated through diverse routes efficiently, utilising in-depth local geographical knowledge to minimise delivery times.
  • Recorded delivery details meticulously, ensuring accurate tracking and management of orders for audit purposes.
  • Utilised routing software and expert local knowledge to complete deliveries on time.
  • Adapted to real-time traffic conditions, selecting optimal routes to expedite delivery and enhance customer satisfaction.
  • Made sure vehicle had adequate fuel at the beginning of shifts and maintained an accurate record of all petrol station visits.
  • Drove and successfully manoeuvred vehicles weighing up to [Number] tonnes.
  • Studied weather conditions and traffic conditions to opt for alternative routes to the destination, avoiding bottleneck situations.
  • Managed safe, efficient and timely delivery of [Number] [Type] per day.
  • Completed daily [Type] deliveries without error or delay.
  • Assisted clients in loading and unloading of heavy items from vehicles, maintaining excellent customer satisfaction.
  • Reviewed schedule to determine assigned routes and plan route for day, competently completing tasks.
  • Assisted in training new drivers, sharing knowledge and best practices to elevate team performance and service quality.
  • Took charge of customer vehicles at designated locations and operated each with maximum care and safety.
  • Conducted regular vehicle inspections and performance tests to keep vehicle in safe and operational condition.
  • Kept vehicle interior and exterior spotless by carrying out vehicle deep cleaning, including pressure washing, shining and hoovering.
  • Helped passengers with limited mobility into and out of vehicles.
  • Answered passenger questions about local area and advised on popular establishments.
  • Participated actively in team meetings, contributing ideas for process improvements to boost efficiency and service levels.

Delivery Rider

private shopping mall
Al Qassim Unayzah, Saudi Arabia
02.2023 - Current
  • Checked orders before and after delivery to ensure they were accurate and complete for increased customer satisfaction.
  • Interacted with clients in friendly and professional manner, upholding company standards.
  • Delivered orders to customers promptly, adhering to strict time schedules and safety regulations.
  • Maintained a high standard of customer service, addressing queries and concerns with professionalism.
  • Checked deliveries on receipt following delivery procedures.
  • Used excellent local area knowledge to navigate traffic issues, avoiding delay to customer deliveries.
  • Responded to customer feedback online and in-person, taking actions to enhance their overall experience.
  • Remained calm when driving in stressful situations.
  • Maintained a clean, smart personal appearance, effectively upholding a professional brand image.
  • Handled sensitive customer information with discretion, ensuring confidentiality and trust were maintained.
  • Utilised mobile applications and GPS technology to optimise delivery routes and track order progress.
  • Planned delivery routes effectively, minimising customer delays and ensuring piping hot food on arrival.
  • Communicated effectively with team members, sharing important updates and information regarding orders.
  • Supported new team members by sharing knowledge and best practices for successful delivery operations.
  • Managed financial transactions accurately, processing cash and card payments for delivered orders.
  • Resolved delivery issues swiftly, implementing solutions to prevent future occurrences of similar problems.
  • Found alternative routes and shortcuts to maximise efficiency.
  • Navigated through various routes efficiently, utilising in-depth knowledge of local streets and traffic patterns.
  • Kept detailed records of deliveries, including times, distances, and any customer feedback received.
  • Managed deliveries for [Type] items, following handling requirements.
  • Adapted to changing weather conditions and traffic situations to maintain reliability and punctuality.
  • Prioritised urgent orders when establishing daily priorities.
  • Checked notes on delivery orders to ensure specific customer requirements were met exactly.
  • Organised fast, accurate deliveries of urgent documentation.
  • Secured vehicle when leaving it unattended.
  • Showcased flexibility by taking on additional tasks during peak hours, demonstrating commitment to team success.
  • Adhered to weather conditions, adjusting driving accordingly.
  • Demonstrated expert knowledge of local roads.
  • Used mobile ePayment devices to process customer transactions securely and accurately.
  • Used exceptional planning to prepare and deliver high-volume takeaway orders within assigned timeframes.
  • Kept vehicle clean and well-maintained for professional use.
  • Used exceptional communication and relationship-building skills to provide outstanding service, effectively enhancing customer experiences.
  • Complied to transportation laws, upholding safe a safe driving record.
  • Practised advanced problem solving, taking customers' concerns and complaints seriously and providing solutions.
  • Conducted thorough checks of delivery vehicle before and after shifts to guarantee operational safety.
  • Attended regular training sessions to improve road safety awareness and customer service skills.
  • Cared for delivery vehicles appropriately, performing necessary servicing and maintenance to avoid issues and breakdowns.
  • Carried out special treatment of packages based on value or fragility.
  • Parked safely and legally outside restaurants and delivery addresses, minimising risk to road users and pedestrians.
  • Demonstrated exceptional organisational skills by planning daily delivery schedules for maximum efficiency.
  • Upheld hygiene and quality standards during transport to ensure food items remained in perfect condition.
  • Applied straps and bracing to prevent load shifting and delivery losses.
  • Stacked, stored and retrieved takeaway orders with care, delivering hot, well-presented goods to customers.
  • Drove on assigned routes and followed schedules, completing deliveries quickly and efficiently.
  • Fostered positive relationships with customers, contributing to an increase in repeat business for the company.
  • Drove vehicle along designated routes and parked safely to ensure compliance with traffic regulations.
  • Updated mileage and delivery logs, complying with company policies and procedures.
  • Kept plentiful amounts of change to successfully process customer cash payments.
  • Maintained impeccable documentation of daily distances travelled and activities.
  • Drove eMopeds and eBikes safely and securely, promoting sustainable takeaway delivery options.
  • Collaborated closely with restaurant staff and dispatch team to synchronise order preparation and delivery times.
  • Adhered to UK road laws and highway code.
  • Inspected vehicle for road worthiness and maintenance needs.
  • Acted sensibly in emergency driving situations.
  • Operated rickshaw in [Location] to transport tourists, business professionals and local residents.
  • Performed roadside repairs when needed.

Education

GCSEs - cmmercial

public high school
kotali para
01-2015

Skills

  • Customer service
  • Route optimization
  • Cash handling
  • Vehicle maintenance
  • Food safety compliance
  • Time management
  • Conflict resolution
  • Payment processing
  • Order verification
  • Delivery coordination
  • Communication skills
  • Team collaboration
  • Problem solving
  • Adaptability
  • Attention to detail
  • Positive attitude
  • Customer assistance
  • Multi-tasking
  • Cash management
  • Cash counting
  • Customer greeting
  • Patience and composure
  • Customer relations
  • Payment management
  • Till and cash handling
  • Listening actively
  • Excellent verbal communication
  • Customer engagement
  • Complaint handling
  • Card payment processing
  • Cash handling policies
  • Money management
  • Microsoft Excel
  • Customer transactions
  • Verbal communication
  • Cleaning and sanitising
  • Service knowledge
  • Cash register systems
  • Credit and cash transactions
  • Cleaning standards
  • Order taking
  • Card processing
  • Product knowledge
  • Scanning items
  • Customer advising
  • Cash drawer balancing
  • Cash register operations
  • Stock management
  • Debit and credit card handling
  • Transaction summarising
  • Cash register operation
  • Cash operations
  • Salesmanship
  • POS Systems
  • Currency knowledge
  • Account management
  • Restocking inventory
  • POS expertise
  • Coin counting
  • Receipt printing
  • Bank transactions
  • Bagging and packaging
  • Manual calculations
  • Order packing
  • Dependability
  • Payment processing
  • Transaction recording
  • Refund and exchange processing
  • Issue resolution
  • Staff mentoring
  • Digital cash register operation
  • Empathy towards customers
  • Point of sale system operation
  • Customer direction
  • Store appearance maintenance
  • Barcode system use
  • Mathematical strengths
  • Information collection
  • Store appearance upkeep
  • Cash report creation
  • Till balancing
  • Scanner operations
  • Queue management
  • Product recommendations
  • Till accuracy
  • Item bagging
  • Cash drawer management
  • Handling
  • Purchase assistance
  • Numeracy skills
  • Currency counting
  • Sales persuasion
  • Order recording
  • ID verification
  • Exchanges

Languages

English, Arabic, Urdu, Hindi
First Language

Certification

  • [Area of certification] certified
  • Chartered [Area of certification]
  • Level [Number] [Area of certification]
  • [Area of study] certified
  • [Type] Licence

Timeline

Cashier and delivery

private sector
11.2023 - Current

Delivery Rider

private shopping mall
02.2023 - Current

GCSEs - cmmercial

public high school
MEHEDI HASAN