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Motivated and customer-focused professional with 4+ years of experience in hospitality, customer service, and sales across leading companies in the UAE and Bangladesh. Skilled in handling guest relations, managing front desk operations, and achieving sales targets. Currently pursuing a Level 5 Diploma in Tourism and Hospitality Management in Dubai, with strong knowledge of hotel operations, CRM systems, and client satisfaction strategies. Known for a positive attitude, excellent communication, and the ability to thrive under pressure. Ready to contribute to a dynamic team with a commitment to quality service and continued growth.

Dedicated Customer Services Representative with 4 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Enthusiastic Customer Service and Telesales Representative with in-depth knowledge of sales, account management and training. Provide superior customer service and resolve all issues quickly and with positive attitude.

Customer-focused professional with strong communication expertise and leadership proficiency, combining calm under pressure with a strong customer service orientation. Demonstrates advanced skills in customer relationship management systems, including Salesforce CRM and other CRM software, to support relationship management, complaint handling and customer education and onboarding. Experienced in inventory control techniques, inventory management and office administration, with proven ability in schedule management, staff performance management and employee management. Adept at technical writing, presentation design and delivery, social media marketing and public relations to enhance customer engagement and programme development. Seeks to leverage problem-solving strengths, creative problem solving and helpdesk operations experience within a dynamic, service-driven environment. Hardworking Customer Service Representative brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.

Dynamic professional with a diverse background in translation, social media marketing, and customer service at Turkish Airlines. Adept at bridging communication gaps and delivering exceptional service in a fast-paced, international environment. Skilled in translating complex information with precision, crafting engaging digital content to enhance brand visibility, and providing proactive customer support. Committed to leveraging strong interpersonal and problem-solving skills to contribute to organizational success and elevate the customer experience.

A highly skilled professional with expertise in social media navigation and engagement, complemented by strong written communication and bilingual capabilities. Demonstrates exceptional time-management prowess and tactfulness in dispute settlements, ensuring client-focused service delivery. Proficient in e-commerce operations, order processing, and data entry, with a solid understanding of company policies. Career goals include leveraging Microsoft suite expertise to enhance organisational efficiency while maintaining empathy and pressure handling in dynamic environments.

Mehwish

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Customer service representative

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Associate of Arts - HUMANITIES

Bachelor of Arts - HUMANITIES

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Bachelor of Arts - HUMANITIES

Customer service representative

Associate of Arts - HUMANITIES

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