MENIKA D S
Kushalnagar, Madikeri,INDIA
Summary
- Seeking a challenging position in a busy organization where myextensive experience will be further developed and fully utilized. Ambitious Beauty advisor with 3 years of experience providing high-quality treatments. Provides continued levels of customer satisfaction through exceptional communication, faultless services and personalised treatments.
- Confident building positive rapport with diverse range of clients. Energetic Beauty Therapist offers strong knowledge of industry trends and products. Uncovers customer needs with active listening and industry training. Skilled in developing individualised beauty and skincare recommendations to suit diverse preferences and budgets.
- Skilled Beauty advisor equipped to advise customers on innovative products and beauty treatments. Offers expert advice on available services and evaluates unique needs to exceed expectations. In-depth knowledge of salon operations and appointment scheduling.
Overview
5
5
years of professional experience
Work history
Beauty advisor
Cosmetic Sugar Brand City
Mangalore, India
02.2021 - 07.2023
- Greet customers upon their arrival
- Demonstrate proper use of makeup and skin care products
- Cross-sell beauty products, when appropriate (e.g. serums, body lotions and hair care products)
- Ensure proper presentation of products on shelves
- Explain to customers how to use products they’re interested in buying
- Advise customers on how to take care of their skin
- Inform customers about prices and special offers
- Replenish stock as needed
- Recommending products that fit the client's needs, preferences, and budget, and explaining how the products work
- Responding to customer questions and complaints
- Making sales, processing returns, and maintaining a balanced cash register
- Planning and taking part in store events
- Designing and maintaining attractive displays and managing inventory.
- Maintained high standards of organization, quality, and appearance of the store, following merchandising guidelines to ensure constant shelf product availability.
- Maintained composure during peak selling times, serving up to 5 clients simultaneously.
- Consistently maximized sales revenue, recommending additional and complementary products based on guest interests and items already selected for purchase.
- Drove revenue growth through the effective application of brand selling methods and service flow techniques, exceeding sales goals by 100% within the first 2 months of employment.
- Upsold products with detailed knowledge and persuasive sales techniques.
- Advised clients on particular products and treatments based on customer preferences, skin and hair types, and current offers.
- Designed long-term personalized care plans for clients with varying beauty and aesthetic needs.
- Answered clients' queries and requests by phone and email.
- Tracked emerging beauty trends to expand services and product offerings.
- Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
- sterilized and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
- Input bookings into the computer system at reception.
- Provided faultless service throughout beauty treatments to achieve optimal customer satisfaction.
- Handled or escalated client complaints in line with brand guidelines.
- Administered facial and body hair removal treatments with waxing, threading, and electrolysis procedures.
- Analyze beauty needs by assessing skin tone, texture, and problems.
Content Manager
Accenture Company
Bangalore, India
01.2019 - 06.2020
- Bangalore for a period of 2 years (, )
- AREAS OF INTEREST:
- Any area where lots of interactions with people and convincing, motivating, and guiding are involved.
- designed an editorial calendar to optimize schedules for the content team.
- optimized content scheduling times to increase user engagement.
- Scheduled meetings with the team to brainstorm and develop new ideas.
- Adhered to data protection and copyright laws using best practices.
- I wrote and edited content, publishing finished products using Wordpress.
- Monitored and managed the performance of the team using metrics software.
- navigate complex algorithms and determine valuable marketing strategies for reaching out to consumers.
- Cultivated brand style and tone of voice across different channels to target a wider audience.
- Created social media posts on platforms, achieving steady growth rate.
- Developed cross-platform content strategy to reach wider audience.
- Implemented short-term and long-term goals to align approach and strategies.
- fueling team performance by building strategy and implementing KPI targets to meet goals.
- Provided editorial, creative, and technical support to team members to enhance brand vision.
- Identified trends by using social analytics to analyze the data.
- Wrote and edited content, publishing finished products using Wordpress.
- Studied competitor websites to compare and improve their methods.
Education
B. Com -
GPA: 62
P.U.C - undefined
2014
GPA: 60
Skills
- Microsoft Office
- Beauty industry trends
- Makeup application techniques
- In-store event promotion
- Clienteling
- Brand selling methods
- Loss prevention programmes
- Product replenishment
- Till and cash handling
- Upselling techniques
- Refund and exchange processing
- Committed work ethic
- Beauty therapy techniques
- Appointment scheduling
- Makeup knowledge
- Hairstyles understanding
- Pedicures expertise
- Sterilisation requirements
- Caring customer service
- Waxing treatments
Interests
HOBBIES :-
Volunteering and community involvement, Blogging, Learning languages, Photography, Travelling.Additional Information
Passport No : U2634755
Issue Date : 28-12-2020
Expiry Date : 27-12-2030
Issue Place : Bangalore
Languages
English
Native
Hindi
Native
kannada
Native
Tulu
Fluent
Timeline
Beauty advisor - Cosmetic Sugar Brand City
02.2021 - 07.2023
Content Manager - Accenture Company
01.2019 - 06.2020
MGM Degree College - B. Com,
Raja Rajeshwari Camp PU, Gov High School - P.U.C,
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