Menna Hashem
Cairo
Summary
Proficient in written and verbal communication with customer-facing and consultative expertise. Proficient in providing leadership and training for team members. An excellent communicator with a helpful mindset when interacting with customers to drive business' performance.
Overview
1
1
Certification
Work History
trainee
QNB AL AHLI BANK
08.2018
- Received loan and utility payments, sending funds to correct destinations.
- Generated monthly reports on customer activity and customer feedback.
- Performed account maintenance by closing out accounts and changing customer addresses.
Education
Bachelor of Commerce - Faculty of Commerce, Management Department, English Section
Mansoura University
12.2021
Skills
- Multitasking
- Time management
- Teamwork
- Fast learner
- Adaptability
- Good communication
- Microsoft Excel
- Word
- Powerpoint
Certification
- Summer training at QNB AL AHLI BANK, QNB AL AHLI BANK, 2018-08-01
- Advanced technical analysis (American University in Egypt), American University in Egypt, 2018-04-01
- ENGLISH (Effective Communication A2C), (American University in Egypt), 2022-01-01
Languages
Arabic
English
Extracurricular Activities
Event planning member at Mansoura University, Mansoura University, Mansoura, 2018-01-01, 2021-03-31 Charity member at Mansoura University, Mansoura University, Mansoura, 2018-01-01, 2021-12-31
Hobbies and Interests
- Keeping up with educational YouTube channels
- Health and fitness
Timeline
trainee
QNB AL AHLI BANK
08.2018
Bachelor of Commerce - Faculty of Commerce, Management Department, English Section
Mansoura University
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