Naifa Al-Barrak

- Expanded the bank’s business portfolio by identifying new sales opportunities and building long-term client relationships.

- Managed key accounts and ensured delivery of tailored solutions aligned with client needs and strategic objectives.

- Conducted market research to support sales strategy development and identify new growth avenues.

- Prepared sales reports, monitored KPIs, and drove continuous improvement to meet annual targets.

- Coordinated with internal teams and vendors to ensure smooth execution of products, services, and operational enhancements.

- Led stakeholder meetings and delivered business presentations to support strategic decision-making.

- lead stakeholder meetings and delivered business presentations to support strategic decision-making.

- Oversaw business growth and diversification initiatives, including product and operations strategy.

- Planned and supervised research for new processes, identifying team training needs to enhance capabilities.

- Established KPIs, managed vendor relationships, and ensured effective implementation of banking automation.

-Designed reporting systems and conducted ongoing evaluations to maximize operational efficiency.

- Managed daily data uploads for SIMAH, ensuring accuracy and compliance.
- Updated collection clearance letters and prepared AdHoc file updates.
- Verified demographic files and reported on performance metrics.
- Ensured adherence to Anti-Fraud and compliance policies.

- Led training for new hires and updates to testing procedures.

- Estimated testing requirements and planned delivery for product development.

- Executed tests on products based on guidelines to identify defects.

- Developed integration and automation testing procedures.

- Reviewed agreements of corporate customers.

- Registered corporate customers for online services.

- Prepared weekly and monthly department reports.

- Assisted with various corporate-related activities.

- Opened customer accounts and facilitated onboarding.

- Advised customers on suitable financial products.

- Sold banking products to meet targets.

- Processed cash deposits and withdrawals.