Meshal Alsurayyi

• Fulfilling all visa requests from retail, government, and corporate sector.
• Established vision and master plan for visa service through all Almosfer branches, Almosafer Business, Discover Saudi, and Seera Sport
• Support needs of senior stakeholders and board of directors.
• Ensure Management and employees' full understanding of business needs, auditing compliance, and tracking progress toward goals.
• Set the structure, workflow, KPIs, SLA.
• Solving critical issues and improving the quality of contracted services.
• Engage in high-level negotiations, generating and building beneficial partnerships with embassies and Visa Global Center (VFS).
• Effectively communicating with team members at all levels to improve staff performance and morale.
• Assist with the development of an annual plan, operational standards, and strategic business goals.

• Ensure accurate & timely data entry into the system.
• Efficiently manage a variety of tasks while maintaining a high level of accuracy.
• Committed to providing exceptional service and ensuring customer satisfaction

• Handling customer inquiries, Data entry, and Passports collocation.

Fulfilling all visa requests from retail, government, and corporate sector.
Support needs of senior stakeholders and board of directors.
Ensure Management and employees' full understanding of business needs, auditing compliance, and tracking progress toward goals.
Set the structure, workflow, KPIs, SLA.
Solving critical issues and improving the quality of contracted services.
Engage in high-level negotiations, generating and building beneficial partnerships with embassies and Visa Global Center (VFS).
Effectively communicating with team members at all levels to improve staff performance and morale.
Assist with the development of an annual plan, operational standards, and strategic business goals.