Meshal Alzahrani

• Operate and administrate domain environment (active directory, group policy, DNS, DHCP)
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Operate and administrate VMs on multiple clusters ensuring service
• Maintain secure environment by deploying, configuring endpoints security and perform cross platform audit on the regular base
• Create Cybersecurity policy and procedure and enforce
• Administrate and maintain up to date VMs and workstation backup including testing and restoring backup
• Implemented M365 manager and managed
• Migrated on-premise Exchange to Full Cloud Exchange
• Implemented Manage engine Service desk (ITSM) for IT Day to day operations
• Managing, Controlling and build Linux & Windows DNS Server
• Responsible for the Data Center activities, organization and administration
• Administrating the Call manager 'Cisco call manager'
• Controlling IT equipment's such as attendance system, Printers, Laptops, PCs and IP phones
• Responsible for documenting all the problems, tasks, and services
• Building and administrating the hypervisor solutions, using VMware
• Maintained updated knowledge of Microsoft products, Linux, Antivirus and VMware Support
• Handling the overall Messaging infrastructure environment, server upgrades and performance monitoring / Optimization
• Configure and install FP software and access doors

• Installing and updating running drivers
• Extensive knowledge in checking the server's hardware component health, either by checking logs files or from major symptoms of the issue
• Working on virtualization solutions for data centers' projects for VMware
• Design and Implement a Virtualization environment
• Working on virtualization solutions for data centers projects like VMware solutions like Sphere venter, and Skyline advisor
• Manage 200+ Hosts for VSphere
• Design laaS Virtualization environment
• Deploy, manage, and Nutanix Windows, Linux Servers
• Good knowledge of Switchover and Switchback of the application to the DR site and continuous availability and syncing of the applications Between Sites
• Extensive knowledge of HCI Nutanix for managing, configuring, and patching
• Deploy, and configure operating systems such as windows, Linux ...etc
• Extensive knowledge in computing, networking, and storage virtualization
• Investigating the current IT system, documenting IT needs, and recommending improvements
• Monitoring systems to ensure efficient operations
• Participates in solutions development in all stages including planning, design, development, testing, and documentation
• Understanding of security best practices, and both their theory and practical implementation

- Infrastructure Development: Designed and implemented Active Directory (AD) and Exchange environments, fostering secure and efficient user management and communication systems.

- Ticketing System Management: Developed and maintained a comprehensive ticketing system, improving issue resolution times and enhancing user support.

- Policy and Procedures: Established IT policies and procedures to align with best practices and regulatory requirements, driving operational efficiency across the department.

- Contract and Budget Oversight: Managed all IT contracts and budgets, ensuring optimal resource allocation and cost control.

- Data Center and Disaster Recovery (DR): Oversaw data center operations and disaster recovery activities, ensuring business continuity and data integrity.

- Regulatory Compliance: Facilitated registrations and compliance activities with the Saudi Arabian Monetary Authority (SAMA), ensuring adherence to local regulations.

• Lead the Cloud Park project within the IT department, overseeing all phases from initiation to completion.
• Collaborate with cross-functional teams to ensure project objectives align with organizational goals.
• Implement best practices in systems engineering and data center management to enhance operational efficiency.
• Manage resources, timelines, and budgets to deliver projects on time and within scope.
• Provide technical guidance and support to team members, fostering a culture of continuous improvement.
• Enhanced server stability with rigorous performance testing.
• Managed multiple IT projects, delivering on time and within budget.