MESHARI ALESSA
Summary
Hardworking employee enthusiastic about learning Engineering field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Salesperson
Jarir Bookstore
08.2021 - 01.2025
- Worked to build relationships with customers and built potential for additional sales
- Provided tech solutions for customers, staying updated with emerging technologies to meet demands and resolve technical issues efficiently
- Enhanced department sales performance by implementing effective sales strategies and building a strong team of sales associates
- Exceeded sales targets by 210% through exceptional product knowledge and strong customer engagement techniques
- Trained junior sales staff, mentoring them on best practices and strategies for success
Engineering Co-Op Student
Baud Telecom Company (BTC Networks)
06.2024 - 09.2024
- Participated in cross-functional teams to ensure seamless integration of engineering solutions across all facets of the organization
- Assisted in fiber optic cable pulling, splicing, and testing, ensuring low signal losses (~1 dB over 2.8 km).
- Supported installation of data center infrastructure including racks, cooling, security, and fire systems.
- Conducted tests using fiber optic equipment (Fluke Networks), confirming optimal installation quality.
- Contributed to UPS and power system setups, ensuring stable power for network reliability.
- Participated in site visits, gaining insights into industry-standard network operations and maintenance.
IT Technician
Saudi Salco
06.2021 - 08.2021
- Assessed and upgraded in-house internet connectivity for improved reliability and performance, resolving persistent issues in a poorly structured network environment
- Integrated fixed wireless connectivity into facilities requiring high-speed networks
- Maintained a comprehensive knowledge of current industry trends, developments, tools, or techniques relevant to the role of an IT specialist
- Walked individuals through basic troubleshooting tasks
IT Specialist
Legend Gaming Café
06.2019 - 08.2019
- Walked individuals through basic troubleshooting tasks
- Maintained office PCs, networks and mobile devices
- Identified and diagnosed hardware issues across 10 malfunctioning computers, successfully repairing 7 by salvaging and replacing defective parts, significantly improving equipment availability and operational efficiency.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly
Tutor (Volunteer)
Florida Refugee Assistance Committee
01.2018 - 05.2019
- Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses
- Enhanced student retention of math skills with engaging lesson plans and regular practice exercises
- Mentored students in proper punctuation, spelling and sentence structure use
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
Education
Bachelor of Science - Electrical Engineering
Taibah University
Medina, Saudi Arabia06-2025
Bachelor of Science - Electrical Engineering
University of Miami
Miami, FL05.2019
Skills
- Customer relationship building
- Microcontroller programming
- Power systems
- Troubleshooting and diagnostics
- Programming knowledge
- Microsoft applications proficiency
- Electrical safety standards
- Technical support
- Radio-Frequency (RF) engineering
- Critical thinking
Certification
"From Passion to Innovation" Training on leadership, creativity, and career development, Ministry of Hajj and Umrah
EXCEEDING CUSTOMER EXPECTATION ADVANCED TRAINING, Jarir bookstore
Languages
Arabic
Native language
English
Proficient
C2
Japanese
Intermediate
B1
Timeline
Engineering Co-Op Student
Baud Telecom Company (BTC Networks)
06.2024 - 09.2024
Salesperson
Jarir Bookstore
08.2021 - 01.2025
IT Technician
Saudi Salco
06.2021 - 08.2021
IT Specialist
Legend Gaming Café
06.2019 - 08.2019
Tutor (Volunteer)
Florida Refugee Assistance Committee
01.2018 - 05.2019
Bachelor of Science - Electrical Engineering
University of Miami
Bachelor of Science - Electrical Engineering
Taibah University
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