Hardworking leadre brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Overview
8
8
years of professional experience
Work history
Limo Operations Lead
Samara Company (Sixt)
Khobar, Eastern Province
10.2024 - 11.2025
- Leading limousine operations and ensuring high-quality service delivery.
- Coordinating drivers, schedules, and client requests efficiently.
- Maintaining communication with clients and management to ensure satisfaction.
Customer Service Representative
Gulf CX – NEOM Hospital Call Center
Khobar, Eastern Province
08.2023 - 09.2024
- Handled patient inquiries and appointment scheduling through call center systems.
- Ensured professional communication and customer satisfaction.
- Maintained accurate data records and reporting.
Production Coordinator
Media Craft
Khobar, Eastern Province
07.2022 - 07.2023
- Coordinated project timelines and team activities for media productions.
- Supported the creative and technical teams to meet deadlines and quality standards.
- Managed logistics and vendor communications.
Assistant Restaurant Manager
Zoe - Samaa Company
Riyadh
04.2021 - 11.2021
- Supervised daily restaurant operations and managed staff schedules.
- Ensured excellent customer service and operational standards.
- Monitored inventory and handled supplier coordination.
Supervisor
Alajwaa Company
Khobar, Eastern Province
09.2019 - 04.2020
- Oversaw team performance and workflow efficiency.
- Provided training and feedback to improve productivity and service.
- Ensured compliance with company policies and safety procedures.
Store Manager
Alhaddad Company
Riyadh
08.2017 - 01.2019
- Managed store operations, sales targets, and staff performance.
- Enhanced customer satisfaction through effective communication and service.
- Controlled inventory, cash flow, and daily reports.
Education
High School Certificate -
Diploma - Administrative Sciences
Skills
- Leadership & Team Management
- Customer Service & Communication
- Administrative Knowledge
- Logistical Planning
- Microsoft Office
- Problem Solving
- Employee Supervision
LANGUAGES
Arabic: Native
English: Excellent
COURSES
- Introduction to Entrepreneurship
- Mathematical Formulas for Data Analysis
- Strategic Planning for Organizations
- Foundations of Organizational Structure in the Government Sector
Executive Secretary to the Vice President at Samara (Sixt) Land Transportation Service Co.Executive Secretary to the Vice President at Samara (Sixt) Land Transportation Service Co.