ABOUT ME professional seeking to build a creer in business mangmaent or finance ,and u lize my unigue background to build value for organiza ons i work for.
Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Technical Support Agent
CCC By STC
Riyadh
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Resolved issues with systems, hardware and telephones quickly and accurately.
Submitted service tickets for equipment maintenance requests.
LIBRARY STUDENT ASSISTANT
Laroche university
02.2015 - 06.2017
Checked in all new books and developed a monthly list of the newest
book addi ons
O en called on to assist teachers in presen ng informa on to students
Assisted students in u lizing the Internet for educa onal purposes